Senior Manager, Business Development Continental Europe (Hilton Supply Management)

Job Description - Senior Manager, Business Development Continental Europe (Hilton Supply Management) (EUR015HE)

Job Number:

EUR015HE

Work Locations

Hilton - Area Office - Frankfurt Lyoner Strasse 20 D-60528 Frankfurt am Main

Are you our future Senior Manager, Business Development Continental Europe, within our Hilton Supply Management Team?

About Hilton Supply Management

Hilton Supply Management (HSM) is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non-Hilton branded hotels. With more than 17,000 hotels in our program (including over 9,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers, ensuring direct savings on the product & services for hotel partners and being a value-add partner on all levels.

About the role

Reporting to the Senior Director Business Development EMEA for Hilton Supply Management, you will oversee business development including lead generation, pitch, and close out on new business. You will also be responsible for identifying, developing, and supporting strategic international accounts to drive revenue and market share growth for HSM. This is a hybrid role with our Frankfurt Area Office as the base location.

Position Summary:

You will be accountable for the business development and growth of new business through signing new ownership groups, management, and hotel companies on HSM programs. To do this, you will need to be a true sales professional that goes beyond just closing a deal. You will need to proactively manage the relationships, build a strong network, and know what good business looks like while being effective within a matrix organization. You’ll be sitting alongside and supporting the customer engagement teams that are responsible for day-to-day account management as well as in-market sales. You will utilize sales and hospitality knowledge, with an affinity to Supply Management, to identify avenues that will enhance profitability of accounts and generation of new business.

We are seeking an individual with strong leadership and business acumen to oversee business development and drive sales. You will demonstrate success through:

• Goal-Oriented Focus: Top sales professionals are driven by clear targets, with an ability to create actionable plans to meet and exceed sales quotas.
• Drive Growth and be a Self-starter: Identify new opportunities, develop partnerships, and expand (market) presence, whilst improving customer retention and achieving revenue targets.
• Relationship Building: Strong sales leaders excel in building trust and rapport with clients and stakeholders, essential for long-term partnerships and customer loyalty.
• Analytical Thinking: Use data and market insights to inform decisions, anticipate customers’ needs, and tailor solutions.
• Communication and Persuasion: Effective communication is critical, both in presenting products and in negotiating.
• Active Listening & Empathy: Have the ability to truly listen—not just hear what a customer is saying.
• Resilience & Persistence: Sales is often about facing rejection and setbacks.
• Adaptability: Every customer is different; adjust your approach based on the customer’s personality and decision-making process.
• Industry Knowledge & Insight: A true sales professional is not just selling a product but also selling expertise.

Successful Candidates

• Have relevant experience in a Sales role within a corporate/matrix organization, preferably within B2B, and have an affinity for hospitality and procurement.
• Are fluent (both oral and in writing - C1/2 level) in German and English, and preferably one other language.
• Have relevant Sales Experience and market knowledge in Germany (DACH) and preferably other European countries.
• Are able to travel: approximate travel requirement is up to 60%, largely in Europe.
• Possess excellent negotiation skills to secure favorable terms, win-win outcomes, close deals, and manage strategies.
• Are highly collaborative and have a positive mindset.
• Have a Bachelor/Master degree in Business, Economics, Finance, Procurement, or equivalent.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.