Senior Human Resources Manager, Continental Europe

Job Description

Job Number:

Senior Human Resources Manager, Continental Europe (EUR015DZ)

Work Locations

Hilton Service Center GmbH - Frankfurt
Hochstraße 4
Frankfurt 60313

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising more than 7,000 properties and more than 1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on the 2022 World’s Best Workplaces list, and been recognized as a global leader on the Dow Jones Sustainability Indices for five consecutive years.

Please note we are open to receiving applications from candidates based in another major European City where we have a corporate presence and international airport

What will I be doing:

1. Managing the HR function for a group of approx. 25 hotels located across several countries in Continental Europe.
2. Create a learning climate, developing the HR and business teams' skills, knowledge, and abilities to ensure the achievement of business goals.
3. Ensure successful implementation of the Regional HR Strategy and Strategic Operational Priorities at the hotel level.
4. Develop and motivate a high-performing, innovative HR team.
5. Understand the unique roles and responsibilities, strategic goals, and business needs of each of their assigned Hotels to provide a proactive HR service.
6. Strengthen cross-country collaboration among HR and Hotel teams to achieve organisational goals.
7. Support and influence Great Places To Work initiatives.
8. Drive activation of Global Team Member Survey (GTMS) participation across all hotels and implementation of GTMS Action Plans.
9. Oversee key employee relations cases and partnerships.
10. Provide guidance to ensure compliance with company policies.
11. Lead and guide the local HR teams.
12. Provide support to senior managers to improve workplace flexibility, increase retention, and decrease staff turnover. Identify root causes and address them with the local team.
13. Stakeholder management at the VP Ops, AGM and GM level.
14. Participate in Hotel support visits and action plan follow-up.
15. Establish a strong partnership with all corporate HR departments, including Talent Acquisition, Compensation and benefits, L&D, and Compliance.
16. Active participation in regional, EMEA or Global projects in a consulting or leading role.
17. Through clear HR Measures and internal customer feedback, continuously review the HR Service level provided and make necessary improvements.

What are we looking for?

1. A proven track record in an HR generalist or specialist discipline that demonstrates business improvement.
2. A positive and change-oriented attitude, able to translate strategy into actionable objectives and deliver efficiency and measurable improvements.
3. Demonstrable experience of successfully operating across multiple business units and/or countries.
4. A proven ability to build relationships with key stakeholders and across functions to enable delivery of HR and business objectives.
5. Knowledge and experience of project management or process optimisation and a continuous improvement mindset.
6. Good commercial instincts are important, as well as the ability to engage with a wide variety of stakeholders to support the overall performance of the business.
7. Understanding of current and future HR best practices and exposure to key initiatives including Team Member Engagement, DE&I, Talent Management, Talent Acquisition and Rewards and Benefits.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.