Senior Credit Risk Analyst

Meet Mondu

At Mondu, we have the vision to disrupt and become the leader in B2B payments. We are building a Buy Now, Pay Later solution for B2B e-commerce businesses. Our business will address a new set of customer needs in a vast new market segment. To do so, we will need to re-invent core parts of the payment experience to serve the needs of business customers. Moreover, we will need to listen closely to local customer needs and tailor our approach to the requirements of local customers in Europe.

After a hugely successful initial funding round, we are looking to grow at a phenomenal pace, and this will not be possible without the right people in the team.

What you'll do:

1. Manage our collections portfolio KPIs and reporting suite.
2. Develop and implement enhanced Dunning strategies across multiple channels including calling strategy, emails, and letters.
3. Collaborate with internal teams, including finance and buyer operations, to develop dispute strategies and ensure timely payments.
4. Provide support in our collaboration with external collections agencies.
5. Support the company's growth strategy into new markets, working closely with internal stakeholders to ensure the BNPL product is market-leading through detailed analytics and forecasting.

Who will you work with?

Our Risk department has the vision to enable Mondu's aggressive growth strategy by building an accurate data-driven decision-making strategy and advanced portfolio analysis tools. We aim to become the benchmark of approval rate across the industry while making our business healthy and profitable.

The team is a blend of risk experts and strong data analysts with an eye for constant optimisation.

Joan Swanson, who joined Mondu in May 2022 as Head of Fraud Prevention, will guide you. She is building strategies to protect merchants and buyers from financial crime. Before Mondu, Joan worked at Klarna as Analytics Lead and manager of Fraud Strategy and Analysis US/UK manager, where she focused on automated decision strategy in Klarna's growth markets. Joan has experience launching Fraud Policies for different markets around the world. At Mondu, she creates the fraud function to prevent our merchants and customers from financial crime, builds processes to ensure streamlined work, and develops world-class monitoring and analysis. People management is her passion - Joan enjoys watching personal growth and seeing her team gain new skills. She can tune her management style to what most benefits the team - whether hands-on or hands-off.

Requirements

What do you need to succeed in this role?

1. 3+ years of experience in risk analytics or collections management
2. High-level coding ability and good handling of SQL or similar coding languages
3. Professional experience using MS Excel at a high level and various business intelligence tools (Tableau, Metabase, Power BI, etc.)
4. Inquisitive mindset and a background in an analytical environment
5. A strong focus on your personal development
6. Solid interpersonal skills to help you deal with stakeholders across the business
7. As you will carry out the role in English, fluent in business English is a hard requirement

It would be a plus if you also:

1. Are able to speak/write/understand German.

Benefits

What's in it for you?

1. € 1000 per year for you to contribute to your learning & development to help you grow professionally and personally.
2. € 300 per year for you to endorse team build, including dinners, games, and events
3. 28 vacation days per year (increasing 1 day every year up to 30)
4. We welcome you to our office in the centre of Berlin 2 days a week.
5. Take advantage of our Workation policy, allowing for up to 6 weeks every year of work outside of the Netherlands (some restrictions apply)
6. Subsidised membership options to boost your physical and mental well-being with ClassPass
7. You can accelerate your career and take ownership of your work and development in a flat hierarchy where 360 feedback is encouraged

Are you a Monduneer in disguise?

Working in a truly diverse group makes us stronger and more resilient. Furthermore, it enables an unfair advantage - learning from each other, seeing different perspectives, and considering a broader range of variables in our decision-making. That is what being a Monduneer is all about.

Thus, regardless of your background, age, disability, gender, parental status, race, religion, sexual orientation, educational background, or any other aspect you feel is a statement of your diversity, we look forward to discussing your role in mind.

If you believe you are a Monduneer in disguise, and it's time for you to shine, submit your application, and we'll take it from there.