Senior Community Manager, German Speaking, Social Media

We are looking for a Senior Social Media Manager to join our team in Berlin.

We’re a collective of Social Media obsessives, driven by the desire to create amazing conversational content and campaigns for some of the world’s most impressive brands. You will work closely with specialists, from Insights to Design and Strategy, to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. You’re a true social platform specialist, a curious copywriter, and you love direct client conversations. If taking on the responsibility for curating and managing global brand presences on Social drives you, this role has your name on it. If you love being able to make an impact, have a chance to see the bigger picture across a Social Media Agency business, and have the scope to influence strategy in a collaborative small team, we want to hear from you!

Role

1. Building client relationships; listen and understand individual client requirements and consistently meet if not exceed their expectations.
2. Managing a global brand social presence from editorial to strategy, content, community, influencer marketing, social activations, and reporting.
3. Executing real-time social media events.
4. Creating and managing cool integrated events across Europe.
5. Developing Social strategies, editorial calendars, community management guidelines, and advocacy programs on a global level.
6. Maintaining the exceptional standard of all campaign engagement including ethical considerations.
7. Working alongside the team to develop creative ideas and solutions for client campaigns.

Minimum Requirements

1. Minimum of 4-5 years of agency experience or editorial experience.
2. Passion for the travel or hotel destination market.
3. Native on social media trends, platform capabilities, and best practices.
4. Immersed in editorial and social algorithms to optimize content production and publication.
5. Knowledge and proven expertise supporting and creating social campaigns.
6. A team player and great communicator – externally with the client or with the team and various departments.
7. Fluent in German and English (full professional proficiency).
8. Ability to juggle priorities and handle various clients simultaneously in a fast-paced environment.
9. Meticulous attention to detail & excellent organizational and time management skills.
10. Proficient in Microsoft Office – Word, Excel & PowerPoint.

About 1000heads

1000heads is a Social Transformation company. We combine expertise in data & analytics, strategy, technology, and creativity to help the world’s best businesses build Social Age brands.

1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon, and the United Nations.

We have offices around the world in London, Berlin, New York, LA, Miami, Sydney, and Melbourne.

1000heads is an Equal Opportunities Employer. We are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding, and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability, and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com.

Benefits

1. Exciting and challenging projects with some of the biggest brands in the world including Amazon, Diageo, Ancestry, Google, and The North Face.
2. Work closely with a great international team of insights, design, and strategy specialists to deliver transformative social-first work for our clients.
3. One incremental extra holiday day per year for 5 years.
4. Extra days off between Christmas and New Year.
5. A healthy and collaborative 1000heads culture and a great team in Berlin.
6. Internal training opportunities and a budget for external events.
7. Flexible working hours and home office...but also a great office at Hackescher Markt, right in the heart of Berlin.