Senior Business Hub Expert - Industrial Quality & Research Segment (f/m/x)

The Company

ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. Our company is shaping technological progress and through its solutions, is extending the horizon of the world of optics and associated areas.

ZEISS develops, produces and distributes highly innovative solutions for industrial metrology and quality assurance, microscopy for the life sciences and materials research, as well as medical technology for diagnostics and treatment in ophthalmology and microsurgery. The name ZEISS is also synonymous with the world's leading lithography optics which are used by the chip industry to manufacture semiconductor components. There is global demand for trendsetting ZEISS brand products such as eyeglass lenses, camera lenses and binoculars. ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.

The Opportunity

The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month.

ZEISS aims to standardize and regularize different ERP systems, from numerous companies across the entire Group during the changeover from SAP R/3 to SAP S/4HANA. The goal is to be as close as possible to the SAP standard and to harmonize processes across all segments and countries wherever it makes sense, focusing around: Efficiency, Effectivity, Speed, Flexibility & Compliance.

The project is as exciting as it is complex. FIT4 is an essential lever in implementing the Company’s #agenda25.

Your Role

ZEISS are seeking a passionate, dynamic Senior Hub Business Expert to join this exciting time for the organisation. The successful candidates will be responsible for managing business requirements and designing required process adaptations.

You will be required to have an in-depth understanding of end-to-end business processes and business requirements that specifically focus within a SAP environment. You must have excellent conceptual, results-oriented and communication skills, that will enable you to navigate through the complexity and pace of the ZEISS Fit4 programme.

Key Responsibilities

1. Taking responsibility for the analysis and coordination of the elaboration of global end-to-end business processes and requirements in alignment with business representatives of the ZEISS IQR segment and IT experts.
2. Manage (regional/segment-specific) business requirements (incl. business roles, data design) in the context of the global template SAP S/4HANA system in local fit-gap analyses under leadership of deputy/hub process owners.
3. Drive adaptation of end-to-end business processes (incl. process modelling) towards FIT4 goals of harmonization and standardization and liaise with entity business experts on preparatory work, e.g., data cleansing.
4. Provide guidance for & steer junior hub business experts (e.g., requirements analysis, business process modelling).
5. Design and own test cases and conduct functional end-to-end tests in the SAP S/4HANA system.
6. Actively contribute to the roll-in of assigned roll-in projects in a region (mainly within a segment, and, if deemed necessary by regional hub-lead, also across SBUs/ segments).
7. Contribute, as organized by training lead, to creation of training materials, and, if required, support end user training.

Your Profile

1. 4-6 years of relevant professional experience.
2. In-depth understanding of at least one end-to-end business process (Lead-to-Cash, Procure-to-Pay, Engineer-to-Order / Idea-to-Market, Service-to-Customer, Plan-to-Produce, Inbound-to-Outbound, Record-to-Report and specialty areas like Quality Management or Master Data Management).
3. Proven track record in handling complex projects within larger international companies and various stakeholders.
4. Proven experience with business requirements management and design of business processes.
5. Experience with SAP R/3 (and ideally SAP S/4HANA) as well as relevant third-party business systems.
6. Relevant industry knowledge.
7. Excellent conceptual, results-oriented and communication skills.
8. Business fluent in English and German (must have).
9. Willingness to travel (up to 50-70%).

Your ZEISS Recruiting Team: Carina-Rachele Germano, Galina Elsenhans