Senior Account Delivery Manager (m/f/x)

This is us

At Qinshift we’re committed to making real impact. With us you’re working with teams of tech-focused peers who thrive with creative thinking and dedication to learning and improvement. Here, you’ll be an important part of our community, where we actively encourage you to bring thoughts and ideas to the table. If this resonates with you and you're interested in Senior Account Delivery Manager (m/f/x) position, we would be delighted to talk to you.

This is you

• Minimum of 5 years of practical experience as a Delivery Manager or Senior Project Manager;
• Ability to anticipate client needs in alignment with their overall strategy and goals;
• Proactive approach to account management and service delivery;
• Excellent organizational skills for managing complex accounts;
• Proven leadership abilities in coordinating distributed teams;
• Capacity to maintain composure and reassure stakeholders in high-pressure situations;
• Good expertise in SDLC and Agile SW development methodologies;
• Knowledge of project, program, portfolio, or service delivery governance models;
• Skilled in assessing situations, challenges, and assets;
• Ability to identify bottlenecks and mitigate complex service-related issues;
• Proficiency in sophisticated risk identification, analysis, and mitigation strategies;
• Experience in managing risks across multiple projects or programs;
• Excellent communication skills in both English and German (written and verbal);
• Ability to communicate proactively with clients until issues are resolved.

Nice-to-have skills:

• Experience in one or more of the following industries: Manufacturing, Mobility/Transportation, Automotive.

This is your role

• Serve as the primary contact for clients, managing relationships and addressing business growth, escalations, and contracts;
• Understand international regulations and cultural nuances to effectively manage medium to complex accounts;
• Oversee end-to-end delivery of projects and services, ensuring high-quality solutions are delivered on time and within budget;
• Manage the project portfolio using diverse delivery methodologies;
• Handle budgeting, financial forecasting, and Profit & Loss analyses to ensure project profitability;
• Implement strategies for profit improvement;
• Facilitate proactive communication among delivery managers, project managers, and engineering teams;
• Propose executive decisions to higher management on both client and company sides;
• Lead business development activities, including negotiations and upselling opportunities;
• Review and close contracts with clients to drive business growth;
• By focusing on these core responsibilities, Account Delivery Managers are crucial in ensuring client satisfaction and fostering business success.

What awaits you at Qinshift?

Through our values, Better Minds, Bolder Ideas and Bigger Hearts, we strive to provide you with the tools, autonomy, trust, and assistance you need to excel. Enjoy benefits like private health insurance, well-being programs, flexible and hybrid work models, laptops and gear, trainings, language classes, social events, great offices, and more.

We take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength.