Security Operations Manager-EMEA (Hybrid)
Munich, Bavaria - Germany
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Job Summary:
The Security Operations Manager will provide support to enhance physical security oversight and efficiency across sites in the EMEA region, with extended responsibilities in DACH countries for an assigned client. The successful candidate will manage and implement all corporate security operations, programs, and projects by adapting an approach that blends with the client's unique culture.
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Security Management:
- Manage end-to-end security operations and interface with regional leadership.
- Provide primary and tactical operational security support to divisional/regional operations.
- Create and sustain a seamless connection with regional management and operations to ensure alignment between Security and the Region concerning risk-based protection programs.
- Evaluate security vulnerabilities through security risk assessments and implement cost-effective programs to address them.
- Support and conduct investigations within and outside the region when required.
- Maintain liaison with law enforcement agencies and other security professionals within the region.
- Lead mitigation activities and respond to security incidents round the clock.
- Manage end-to-end security operations and interface with the leadership.
- Provide guidance and support to site and subsidiary security operations within the region.
- Ensure that client's Global Physical Security standards, policies, and procedures are implemented and maintained.
- Provide support in the areas of Investigation, Executive Protection, Crisis Management, Site Security, and Risk Assessment/Risk Analysis.
- Work closely with EMEA Regional Security Manager and other Corporate Security stakeholders to assist during crisis management situations.
- Manage high volume, complex caseload with minimum oversight.
- Maintain incident reporting database measurements for the region.
- Ensure that all investigative resources are thoroughly trained to meet the minimum requirements set by the client.
- Assume leadership and responsibility for delivering efficient and effective security services.
- Oversee budgets and outsourced security services at all site locations in the region.
- Collaborate with the business and other departments as necessary to support overall security objectives.
- Manage the security services incidents database, ensuring that business-specific statistics are maintained for ROI analysis. Provide periodic reporting as required by the regional security manager.
- Support the new site selection process and conduct site security risk assessments for new facilities in the region.
- Identify and address any security gaps during security reviews at the campus or site.
- All other duties, as assigned.
Education, Experience, and Certifications:
Bachelor's degree and minimum of five years of experience as a security manager/supervisor for a large campus/site with increasing scope, responsibility, and complexity at a multinational company or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
- Strong attention to detail and organizational skills.
- Proven track record of leveraging data to drive significant business impact.
- Effective at collaborating cross-functionally and with all levels of management.
- Capable of adapting to and leaning into risk independently with a self-starter mentality.
- Ability to multitask and deliver in a fast-paced environment.
- Experience in managing operational security teams/personnel.
- Experience in leading and managing complex site security projects.
- Self-motivated leader capable of working in a high profile, highly visible and fast-paced corporate environment.
- Exceptional interpersonal, communication, and presentation skills.
- Experience in working with production, technology, media, is preferred.
- Proactive versus reactive approach to site security management is essential.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions:
- Exposure to sensitive and confidential information.
- Must be available to respond to security incidents round the clock.
- Must be able to see, hear, speak, and write clearly to communicate with employees and/or customers.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Frequent sitting, standing, and/or walking.
- Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.