Sales Operations DACH (German-speaking) - München

Master Degree

Experience: At least 2 years of experience

Location: München

Languages: German (Native/C2), English (C1), and French (B2) mandatory

Travel: Occasional travels between Munich, Geneva, and Paris

Job Description

The Team

As we expand our reach, we're focusing on developing the German-speaking regions, bringing our innovative solutions to a new audience. The Sales Enablement & Operations department steers and centralizes all the processes, training, tools, and content made available to Sales representatives to help them sell efficiently and adapt to any changes.

The Sales department is made up of five teams (150+ employees spread over six offices): Paris, Nantes, Marseille, Geneva, Barcelona, and Munich, including around seven Sales representatives in the DACH region.

You will be part of the Sales Enablement & Operations team, a group of 18 cross-functional representatives made up of the following teams:

• Operations: Dedicated to the day-to-day management of structuring projects to support Lucca's growth and the Sales department's ambitions. It is the privileged point of contact for Lucca's other departments: Legal, Finance, Marketing, CS, Product, etc., giving it a 360° view of Lucca's business and product projects.
• Enablement: Dedicated to sales and technical training for Sales representatives, and to Lucca solutions expertise with the product teams.

Details of the Tasks

What will you do exactly?

• Project Management: You will work on the commercialization of Lucca for the DACH region. Lucca is a fast-growing and agile company, regularly adapting its sales policy and offerings: launch of a new solution, new offers, review of our pricing, new assets... You will coordinate these projects for the DACH market and liaise with the company's other departments: Marketing, Finance, Billing, Legal, PMM.
• Data Analysis: You will centralize the creation of dashboards and reports via our Salesforce CRM. You will be responsible for data analysis for the Sales DACH team, in order to highlight trends and performance, and derive strategic recommendations. You may participate in market research (competition, legal, pricing) with the PMM.
• Process Management: You will ensure that Sales DACH processes are consistent, coherent, and respected within the rest of the Sales department. You may update, create, translate, and adapt certain processes to improve the DACH team's performance, in coordination with the Global Sales Ops team based in Paris.
• Sales Assets Management: You will coordinate the updating of DACH sales assets with the Studio. You will write sales pitches in coordination with our Sales Enablement Project Manager.
• Tooling: You will also be responsible for providing support to operational teams, helping them out in day-to-day situations.

Preferred Experience

• You have at least two years' professional experience (in a similar position would be a plus).
• German is your mother tongue / your level is C2, you also speak English (C1 level) and French (B2 level).
• You are rigorous and know how to manage complex projects internally.
• You are comfortable interacting with all types of internal contacts.
• You are autonomous and able to make proposals.
• You have good writing skills and a good ability to summarize.

Recruitment Process

1. Screening interview with the Talent Acquisition Manager (30')
2. Interview with the Head of Sales Operations and Ops Project Director (60')
3. Interview in German to assess your language level (20’)
4. Case Study and presentation with team members (60')
5. Final Talk (45')

What You Will Find

• A stimulating environment in a fast-growing tech scale-up with a collaborative culture, which gives high value on initiative, innovation, and non-conformity.
• Depending on the office location you work in, we offer additional benefits such as complimentary sports courses, free fruits and beverages, and many other perks.
• A strong HR culture, based on the commitment of each employee (employee shareholding, transparency of salaries, decisions and results, culture of debate).
• Young and passionate teams who take subjects seriously, but without taking themselves too seriously.
• The opportunity to quickly learn and take on responsibilities. Healthy work-life balance with flexible working hours and possibility to work from home.
• Regular team events and an open, friendly corporate culture, complemented by an annual seminar.