Sales Coordinator Spare Parts - Dubai - MAN Energy Solutions

Detailed tasks specification:

• Responsible for processing of spare parts enquiries in System which includes floating enquiries to suppliers, preparing offers to customers, and creating purchase orders to suppliers in SBO (SAP Business One).
• Processes service related spare parts orders & engine components in SBO (SAP Business One).
• Preparation of sales quotations for workshop onboard service and spare parts in SBO (SAP Business One) by adhering to all MAN compliance guidelines.
• Follow ups and coordinates with logistics department and suppliers for timely delivery of spare parts and engine components.
• Coordinates with MAN ES Product HQs / Vendors.
• Analyzes sales activities and customers' enquiries and prepares reports periodically.
• Ensures timely and accurate preparation of quotations.
• Follow ups with freight companies.
• Controls delivery dates in sales orders through coordination with MAN ES Product HQs.
• Maintains accurate records of all transactions.
• Handles miscellaneous queries / complaints from customers.
• Aim to increase efficiency in quote process, increase order intake, and increase hit rate.
• Timely reporting and upkeep of documentation and processes as per company policy.
• To ensure steps are taken constantly to improve the internal processes quality and meet the sales KPIs.
• To ensure minimum errors in processing and ensure the number of wrong deliveries, late deliveries, and client disputes are controlled/ minimized.
• To support the sales team and departments in meeting the company sales targets.

• Bachelor's degree, preferably in Engineering.
• Engine knowledge.
• Commercial flair.
• Good communication skills.
• Proficient in SAP Business One.
• Proficient in CRM / PrimeShop/Myplace Usage.
• Experience in Spare Parts Sales.