Research Consultant (d/f/m)

Research Consultant (d/f/m) - DHL Consulting

Since 1999, DHL Consulting has been an essential part of the world's most international company, the DHL Group. We provide a broad range of management consulting services to all DHL business units and global functions with unparalleled access to its top management. People are our biggest asset. Our team embraces diversity, collaboration, and the pursuit of excellence for our customers. With more than 130 consultants working out of three offices in Germany, Singapore, and the USA, our consulting teams work on assignments from all over the globe. DHL Consulting's head office in Bonn is home to approx. 100 colleagues from 30 different countries.

We are seeking a dynamic and experienced Research Consultant to join our DHL Consulting team based in Bonn. You will collaborate closely with our management consulting teams by providing business insights and becoming their trusted advisor. Your role will encompass project-specific research tasks where you will leverage your expertise to deliver comprehensive and actionable findings. Additionally, you will own DHL Consulting’s knowledge management ensuring that valuable know-how is easily accessible and enables best practice sharing and learning.

What you'll do:

Research support and project

1. Utilize GenAI solutions for research activities, which encompass executing queries in close alignment with project teams, evaluating quality of results, and assessing relevance to research requirements.
2. Conduct market and competitor intelligence research projects for DHL/external clients independently and present findings to project teams and clients.
3. Oversee external resources in executing standard research requests, ensuring the integration of technology to enhance data collection and analysis processes.
4. Provide quality control of research deliverables from external partners.
5. Define required data bank accesses and manage access for DHL Consulting, including integration with third-party data sources within the DHL Group.
6. Coordinate with external providers to identify suitable experts for research requests, support project teams in selecting experts & preparing for expert calls.
7. Communicate research offerings within DHL Consulting, including new joiner trainings and managing internal communication.

Knowledge Management and execution

1. Serve as the product owner for the internal knowledge management platform, overseeing IT vendor relationships for maintenance and further development.
2. Identify and drive implementation of new technologies to enhance knowledge management and research services, including the integration of GenAI solutions for improved data analysis and insights.
3. Identify & conduct upskilling opportunities on most relevant news and developments in DHL as well as in the wider Logistics industry.
4. Communicate relevant research results/news to relevant internal stakeholders.
5. Coordinate cooperation and exchange with other inhouse consultancies.
6. Ensure the accuracy and timeliness of all content on the internal knowledge management platform.
7. Ensure standardized documentation of working documents (e.g., discussion papers, white papers, proposals) across all internal practice groups.

Qualifications:

1. At least 3 years of relevant research experience preferably in the logistics market and/or for a consulting company.
2. University degree in business, logistics, economics, statistics, computer science or comparable degree; outstanding grades in analytical classes.
3. General tech savviness and experience in working with modern software solutions, experiences with Machine Learning and GenAI solutions are preferred.
4. Experience in internet research and creativity in identifying new sources.
5. Ability to assess and prioritize research findings.
6. Independent working style yet ability to work in teams.
7. Flexibility and ability to prioritize & work with deadlines.
8. Accurate working style with attention to detail and quality.
9. Fluency in English and German.

What we offer:

1. At DHL Consulting, we foster a welcoming and inclusive work environment where employees can feel comfortable and be themselves. We believe in creating a positive and enjoyable atmosphere that promotes collaboration and teamwork.
2. We value the power of ideas and insights. Our team is encouraged to think critically, challenge the status quo, and contribute innovative solutions that make a real impact on our clients' businesses.
3. We provide a supportive environment that encourages employees to take risks, explore new ideas, and learn from their experiences. We believe in continuous learning and personal development, offering various opportunities for growth and advancement.
4. We prioritize the growth and development of our employees. Through our comprehensive training programs, workshops, and e-learning resources, we provide the necessary tools and knowledge to enhance professional skills and expertise.
5. We offer a flexible work arrangement that combines remote work and office presence. This allows employees to enjoy the benefits of both environments, promoting work-life balance and adaptability.
6. Our office space is newly renovated, providing a modern and comfortable work environment. We strive to create a space that inspires creativity, productivity, and collaboration.
7. We offer a competitive salary package that includes various benefits to ensure the well-being and satisfaction of our employees.
8. We understand the importance of easy and convenient commuting options. Depending on your preference, we provide options such as a job ticket for public transportation, parking space with a monthly fee, or even bicycle leasing.
9. As part of the DHL Group, employees at DHL Consulting have access to corporate benefits such as a company pension plan to secure their future and DHL daycare facilities to support working parents.
10. Our weekly activities, including sports like soccer and volleyball, as well as fitness classes like pilates, provide opportunities for employees to unwind, stay active, and foster connections with colleagues.

Are you curious to learn more about us?

Find our project portfolio: DHL Consulting
Check out our business updates: LinkedIn
Gain insights into our team culture: Instagram
Youtube Video

We are looking forward to your application! Please submit it in English, including your CV, cover letter, academic and high school records, and your reference letters (if applicable).

We recruit on a rolling basis and accept applications until March 21, 2025. Feel free to apply at your earliest convenience. We are looking for somebody who can step into the role as soon as possible.

If you have any questions, Gabi Fassl will be happy to help you: dhlconsulting-careers@dhl.com

As an equal-opportunity employer, we welcome applications from everyone. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.