Regional Digital Project Manager (FTC - 18 months)

Role: Regional Digital Project Manager (FTC - 18 months)

Location: Hamburg, Germany

About the role:

Join our dynamic team as a Regional Digital Project Manager, where you'll be integral to delivering website, email and push content across multiple languages for our largest fashion client, based in Hamburg.

As Regional Digital Project Manager, you'll be accountable & responsible for all the regional client communication for content delivery. You will liaise with the client's team to accurately forecast, produce, and deliver the content across multiple channels (AEM, Push, Email) as per the defined SLA.

You'll be responsible for leading the region to manage & deliver campaigns along with the Web Content Manager and off-site Digital Project Manager. Excellent communication and attention to detail is required to deliver to the highest standards.

What you will be doing:

• Serving as the primary point of contact and digital expert for clients throughout the lifecycle of a digital project.
• Managing digital projects across the AEM work-stream; from initial briefing to final delivery.
• Effectively managing the team to deliver email marketing and website content deliverables.
• Developing and nurturing strong client relationships through transparent communication and the establishment of trust.
• Following and implementing best practice production processes established within OLIVER, fostering collaboration with the client on-site to optimize operational efficiency.
• Planning and scheduling projects to ensure optimal resource utilization.
• Regularly communicating project status, both internally and externally, in accordance with agreed-upon account processes.
• Producing estimates and timelines and measuring progress of projects against those throughout the workflow.
• Verifying the qualitative and quantitative output of a project against the project objectives.
• Proactively identifying and addressing potential issues at the onset of a project while managing and mitigating project risks.
• Supporting the business to develop technical excellence by suggesting improvements to bring efficiency in the way of working and processes.
• Fostering a collaborative and motivational environment to ensure team members remain focused on delivering high-quality work.
• Ensuring administration tasks are maintained to the same high standard as the rest of your work.
• Maintaining accurate timekeeping and project status updates for both oneself and the team within MPC to facilitate data reporting for the client & Account Lead.

What you need to be great in this role:

• Excellent communication & attention to detail.
• 5+ years' experience managing digital projects from initial briefing to delivery.
• Competent user of Microsoft Office software including Word, Excel, PowerPoint.
• Experience in Site Content Publishing and Creation is a plus.
• Good understanding of CMS and Emailers.
• Hands-on experience working on PM tools like JIRA, Trello, etc.
• Good understanding of project finances – estimating, timings, costs and invoicing.
• Proficient in both spoken and written German and English.

THIS ROLE IS RIGHT FOR YOU IF...

• You're someone who thrives on shared successes, especially as part of a team that's making waves with innovative processes & high-volume delivery.
• You'll be the kind of person who is driven by managing large volume campaigns, curating timelines and motivating your team to ensure high quality delivered with maximum efficiency.
• Ideally, you'll have experience in large-scale accounts in FMCG industries, such as Beauty or Fashion.
• You'll already be a Digital Project Manager, looking for bigger challenges on a larger account.

Req ID: 10959