RChilli Inc. Looking for at Remote

Experience : 2-3 years

Salary range : INR 6.0 to 9.0 LPA

Shift timings : EST (US time zone)

Inside Sales Specialist Job Overview

We are a fast-growing SaaS-based HR Tech company seeking an Inside Sales Specialist with an MBA to join our sales team. As an Inside Sales Specialist, you will be responsible for driving sales of our HR Tech product within a designated territory or market segment. Your strong sales skills, business acumen, and knowledge will be essential in understanding client needs, positioning our product as a solution, and closing deals.

Your strong business acumen, analytical skills, and industry knowledge will contribute to the growth and success of the organization.

Responsibilities:
Inside Sales Specialist Job Responsibilities

1. Sales Strategy and Execution: Develop and implement strategic sales plans to achieve revenue targets within the assigned territory or market segment. Utilize knowledge to analyze market trends, competitive landscape, and customer insights to refine sales strategies and identify growth opportunities.

2. Lead Generation and Prospecting: Conduct proactive lead generation activities, including market research, cold calling, email campaigns, and leveraging professional networks. Utilize expertise to identify potential clients within the HR industry and target key decision-makers.

3. Product Presentation and Demonstration: Conduct engaging product presentations and demonstrations to showcase the features, benefits, and value proposition of our HR Tech products. Tailor presentations to address customer pain points and align with their specific business needs. Leverage your knowledge to articulate the product’s value in terms of process optimization, and productivity enhancement.

4. Consultative Selling: Adopt a consultative selling approach by understanding clients’ challenges, organizational goals, and strategic initiatives. Leverage your skills to provide insights and recommendations on how our product can address their specific needs and contribute to their overall business success.

5. Pipeline Management and Deal Closure: Manage the entire sales cycle, from lead qualification to deal closure. Maintain accurate and up-to-date records of all sales activities and opportunities in the CRM system. Utilize organizational skills and prioritize prospects, track sales pipeline progression, and forecast revenue.

6. Relationship Building and Account Management: Build and nurture strong relationships with key stakeholders, executives, and decision-makers. Serve as a trusted advisor by understanding their ongoing HR challenges and proactively proposing solutions. Leverage your knowledge to identify upselling and cross-selling opportunities within existing accounts.

7. Collaboration and Teamwork: Collaborate with cross-functional teams, including marketing, customer success, and product development, to align sales efforts with organizational goals. Provide feedback on market trends, customer needs, and competitive intelligence to help shape product strategy and marketing campaigns.

Sales Performance Analysis: Track and analyze sales performance metrics, such as conversion rates, win/loss ratios, and revenue growth. Utilize your analytical skills gained through your MBA to identify trends, assess sales effectiveness, and recommend improvements to optimize sales performance.

Inside Sales Specialist Job Qualifications

1. An MBA degree in Sales and Marketing from an accredited institution or similar.

2. Must have experience for geographies like North America region, Europe, etc.

3. Proven experience in inside sales, preferably in the software-as-a-service (SaaS) industry or HR technology sector.

4. Strong understanding of processes and challenges, gained through the prior work experience in IT industry.

5. Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.

6. Results-driven mindset with a track record of meeting or exceeding sales targets.

7. Familiarity with technology solutions and the ability to quickly grasp the features and benefits of the product.

8. Proficiency in using CRM software and other sales tools to manage leads, opportunities, and customer interactions.

9. Strong negotiation and closing skills, with the ability to navigate complex sales cycles and objection handling.

10. Analytical mindset with the ability to leverage data and market insights to drive informed decision-making.

11. Self-motivated, proactive, and able to work independently as well as collaboratively within a team.