RAD Process Assistant, RDE1 (m / w / d)

Über uns

RAD Process Assistant in Oberkrämer bei Berlin

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon (OpsTech Solution Supply Chain - OTS SC) has an immediate opening as RAD (Rapid Asset Deployment) Process Assistant to support our new building within the RAD program. The OTS SC organization manages and is responsible for a wide variety of hardware testing and deployment, new device launches and project initiatives that cross business teams and operations groups within Amazon Fulfillment IT.

As RAD Process Assistant you are responsible for either administrative Ops support - resolving tool related blockers and prepare virtual environment to ensure smooth item flow in operations. Or independent operational support on the shop floor owning one or more process path according to daily set up Dock, Receive, Pick / Pack, Provision. The role also incorporates safety related aspects as ensuring a neat and clean working environment and the absence of un-calculated safety risks as well as waste management compliance in RDE1.

Key job responsibilities

• Support and work independently in the department as required
• Helping support daily management of department duties, including all labor allocation, leading stand-up meetings, assigning job duties and communicating with internal and external partners
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting labor hours and adjusting labor moves
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized, submitting necessary safety audits
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Reporting all job injuries immediately to area manager

About the team

The OTS SC RAD team provides IT hardware to a broad variety of internal customers like AMZL, VF or FCs. We receive, repair, provision / image and ship IT equipment from a handheld scanner, to any kind of peripherals and laptops. And also build and prepare IT site infrastructure to support new building launches. We are one of these crucial teams in the background supporting our operations in delivering to the customer.

GRUNDQUALIFIKATIONEN

• Previous experience in a similar role
• Basic technical knowledge
• Being able to communicate in German and English language
• Good communication skills, both written and verbal
• High customer obsession
• A true team player that is happy to share knowledge and work together as a team to always innovate and improve how we work

BEVORZUGTE QUALIFIKATIONEN

• Experience in OTS SC or AMZ Delivery desired
• A curious mind-set that always questions: what we can do better.
• High level of ownership and accountability and an independent working style

In addition, we expect fluency in German, an open mind, willingness to learn new skills and respect for the team spirit. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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