Program Manager

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

This position is contingent on contract award.

Soldier Medical Devices (SMD), Force Integration Division (FID), provides medical materiel support to all Army components facilitating optimal healthcare and worldwide medical readiness through the procurement, assembly, and distribution of medical equipment and Medical Materiel Sets, Kits, Outfits (SKOs), the disassembly of previously fielded medical materiel and equipment, the management of excess medical materiel, the provision of disposition instructions, the management of on-hand medical materiel inventory, and the provision of technical assistance for medical materiel sustainment operations including training on Army automated logistics systems.

The Program Manager will ensure the efficient and effective planning, coordination, and execution of material fielding operations, facilitating the timely delivery and integration of equipment and supplies to support troop readiness and operational missions. This role involves analyzing logistics data, optimizing supply chain processes, and collaborating with multiple stakeholders to enhance operational effectiveness.

Key Responsibilities

• Provide materiel fielding and medical liaison support services across the Force Integration Division (FID), PM SMD at Fort Detrick.
• Collaborate with the PM SMD and key stakeholder organizations to effectively and efficiently support the medical material readiness of the operational Army.
• Oversee and supervise staff including transition in and out.
• Ensure tasks are performed efficiently, accurately, on time, and in compliance with the requirements.
• Coordinate with the COR to ensure that the task is managed consistently with overall contract requirements.
• Ensure timely and accurate submission of invoices.
• Contribute to the efficient and effective operation of assigned programs.
• Contribute to the development and management of an operational plan containing essential program/project planning information.
• Plan and conduct life-cycle management reviews, impact assessments, and provide administrative and management planning support.
• Integrate and coordinate all activity needed to execute the requirement.
• Manage the timeliness, completeness, and quality of problem identification.
• Provide corrective action plans, proposal submittals, and effective management of subcontractors.
• Ensure customer satisfaction and professional behavior of all personnel.
• Provide integration of information management business practices into the operational architecture.
• Support the fielding of new medical materiel and medical sets for commercial items.
• Assist with Government Information Managers by providing automated information system testing.
• Participate in PM SMD administrative meetings.
• Communicate with personnel at various echelons using effective interpersonal and communication skills.
• Enhance the understanding of and develop alternative solutions to complex issues.
• Research and review existing standards and assist in developing new policies and procedures.
• Ensure that a Monthly Progress Report (MPR) is submitted outlining expenditures, billings, progress, and any problems encountered.
• Provide status of work in progress and any constraints encountered.
• Plan and conduct regular meetings with the Government to review progress and status of activities.
• Provide project briefings addressing cost/price, schedule, performance, and status of each key element of this contract.
• Develop a Program Management plan to manage, track and evaluate performance.
• Prepare and adhere to a quality control plan.
• Prepare and submit emergency management procedures and policy.
• Execute all fielding missions in compliance with regulatory guidance.
• Responsible for execution of post fielding mission requirements.
• Travel nationally and internationally as the program requires.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Basic Requirements/Certifications:

• Experience with Microsoft Office, to include MS Outlook, MS Project and MS Access.
• Experience with TEWLS, LOGICOL System, AESIP, GCSS-A, LMI-DST, and M3PT is desired.
• Prior experience as a field or Company Grade Medical Service Corps Officer with medical logistics experience.
• Ability to multi-task effectively and prioritize against multiple priorities.
• Excellent analytical and problem-solving skills.
• Knowledge of databases and spreadsheets.
• Extensive knowledge of logistics and supply principles.
• Excellent written and oral communication skills.
• Excellent data entry skills.

Education Required:

• Bachelor's degree or higher in business, healthcare administration or relevant field of study.

Physical Requirements:

• Work is normally performed in a typical interior/office work environment.
• Work involves sitting and standing for prolonged periods.
• May require bending, stooping, and lifting up to 50 lbs.
• Ability to safely negotiate flights of stairs.

Other Special Qualifications:

• Ability to obtain required government security secret clearance.
• US citizen.
• Valid US Passport with at least 18 months before expiration date.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Compensation: Min: $70,000 Max: $160,000

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable laws.