Product Owner (gn) Microsoft D365 | CRM

Job Function: IT & Solutions

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Every day, 9,000+ SoftwareOne colleagues take on demanding business challenges with intelligence and grit. Meanwhile, 400+ professionals in 20+ countries build and operate the systems that run SoftwareOne.

“IT & Solutions” (ITS) is the driving force behind SoftwareOne’s internal IT program, building the technical landscape today to achieve tomorrow’s vision. This team leads our internal transformation, driving innovation and efficiency for thousands of SoftwareOne employees worldwide. #DrivenToDeliver #IgniteTheMagic

Product Owner (gn) Microsoft D365 / CRM

Team: Internal IT department | Customer: Domain Sales & Marketing

Pensum: Full time | Location: Germany, Switzerland

Working model: Remote or hybrid

Das Aufgabengebiet:

This role is integral to the Relationship Management Team within the Sales & Marketing business domain of SoftwareOne. As a key interface to our end-users, you will understand their needs and translate them into effective solutions and services.

Primary Responsibilities:

• Craft and Communicate Roadmaps: Develop the roadmap for your services and effectively communicate it to customers.
• Identify and Implement Requirements: Discover new requirements and find technical solutions to implement and optimize business processes within our Global D365 CRM Solution.
• Collaborate Closely: Work in close cooperation with Business Owners, Product Manager, Architects, and other collaborators.
• End-to-End Project Management: Manage projects from start to finish, including coordinating kick-offs, capturing requirements, analyzing needs, and implementing integration tasks.
• Technical Point of Contact: Serve as the go-to person for the Business Department for any technical questions or requests.

Kenntnisse und Fähigkeiten:

You are already acting as a Product Owner with strong decision-making and communication skills vis-à-vis customers and agile software development teams.

Your Key Abilities:

• Validated Experience in Marketing and Sales: Capable of understanding and developing end-to-end digital processes (5+ years are preferred).
• Proven Abilities with CRM Systems / D365 Sales: 3+ years in crafting, planning, and implementing processes within medium to large organizations (>2,000 users), working with cross-functional teams.
• Visionary Product Ownership: Able to pursue and communicate a clear vision for your service/product at all levels.
• Empathetic Partner Understanding: Demonstrates empathy and the ability to understand what is important to partners, effectively “walking in their shoes.”
• Translating Requirements into Results: Skilled in converting requirements into tangible outcomes.
• Achievement-Focused: Exhibits a validated grasp of the fundamental factors needed to attain successful project outcomes.
• Excellent Communication Skills: Proficient in interpersonal and written/verbal communication in English.
• Global Interaction: Comfortable engaging with colleagues at all seniority levels across the globe.

Das haben wir zu bieten:

• Join us to work on powerful technology and groundbreaking projects.
• A competitive compensation and benefits package.
• An encouraging and multifaceted work environment that promotes professional growth and development.
• Access to ongoing training and development programs to help you stay ahead in your career.
• Become part of a company that is making a difference in the world of technology.
• As SoftwareOne is a global community, but bound to local laws, there are always local benefits that belong to our individual offer packages. Please discuss with your TA Partner on details.

Interessiert?

If you are ready to begin a new challenge and to join a leading technology company, we want to hear from you. Please click the "apply" button and upload your documents.

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Any questions? E-meet the Talent Acquisition Partner.

Nicole is your partner in crime for this role. She’s happy to build bridges for you to the best career perspectives at SoftwareOne. She’ll help you with insights and tries to answer all your questions. Feel free to connect on LinkedIn https://www.linkedin.com/in/nicole-radtke/