Process Manager Order Processing (f/m/d)

At HARTMANN, we’re all in to help, care, protect and grow. We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. We realize solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.

Join our team as

Process Manager Order Processing (f/m/d)

DEU-Heidenheim

As a strategic partner in Supply Chain, are you ready to take on a new global challenge within the HARTMANN GROUP? We are seeking a new “Process Manager Order Processing (f/m/d)” to contribute to global optimization of the Order-to-Cash process. In this role, you will be the expert in OTC processes with a focus on business processes and systems (including SAP). As a process manager you are working on functional specifications to support process adaptions and support any initiative involving any change and/or in-depth understand of ERP, interfaces and add-ons. You are also directly responsible for improvement initiatives as a project manager.

Your Tasks

1. International Exposure: Participate or lead sub-projects for supply chain topics with a focus on order processing.
2. Optimize Order to Cash process: Coordinate the standardization of processes, define technological improvements, and create digital solutions.
3. Subject Matter Expert: Strong expertise in SAP/systems (SD module). Develop or incorporate state-of-the art order practices and bring outside-in knowledge. Have an overview about main improvement lever and define priorities for further process development.
4. Global Guidance: Support and train the countries and regions and accompany the local organizations within change management activities.
5. Benchmarking and Reporting: Provide and monitor KPIs, analysis and benchmarks to the management to achieve cost savings in the order processing.

1. Educational Background: A relevant academic degree in business administration with focus on Supply Chain/Engineering/IT or any equivalent professional qualification.
2. Professional Experience in Order Processing: Proven experience in the development, improvement and implementation of Order Management Processes.
3. IT Know-how: Preferably strong knowledge of SAP ERP especially the SD module.
4. Understanding of the end-to-end Order to Cash process and its relevant stakeholders.
5. Strong Communication Skills: High assertiveness and customer centric thinking.
6. Willingness to learn: Practical thinking as well as hands-on mentality in problem solving.
7. Proficient in German and English and the ability to work in cross-functional and international teams.

1. Flexible working conditions, such as flexible working hours and mobile working.
2. International Mobile Working.
3. Attractive ways of combining work and family life, e.g. childcare subsidy.
4. 30 days paid leave per year, plus special leave for exceptional life events as well as vacation pay and special annual payment according to collective agreement.
5. Company pension plan with attractive employer contribution incl. matching model for deferred compensation.
6. Plenty of parking spaces, canteen with café bar and ongoing offers in the employee shop.
7. Access to over 6000 fitness and yoga studios, swimming pools as well as Crossfit and bouldering halls (EGYM Wellpass).
8. Various health and fitness offers, e.g. skin cancer screenings, online courses for mental health, massage offers, yoga during lunch break etc.
9. Job Bike Leasing.
10. Attractive discounts on e.g. travel, fashion and technology via our corporate benefits platform.

Department: CO-SC-OPT-DE

Shape a career that’s focused on healthcare customers, fit for the future and grounded in a culture of trust and openness. Apply now via our online platform.

Your Personal Contact

Lisa-Marie Soldner

• the male form is for simplification only and stands for the gender-neutral description of the profession.