Process Expert - Standard Work (m / w / d) - Amazon Deutschland Services GmbH - A11

Über uns

This role can be based in one of our EU Sort Centers across the UK, Spain, France, Germany, or Italy. Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Sort Center operations? Do you want to work in a large-scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for improving operational routines and performance? The EU Sort Center (EUSC) Process Excellence team is seeking a highly skilled and motivated member as a Process Expert- Standard Work to help develop a world class middle mile process that delivers goods on time at the best cost. This position will support Amazon transportation and drive operational excellence and project management across the entire EUSC network. A successful candidate will have experience managing large and complex projects and extreme bias for action needed in a startup environment. The role requires approximately 15% travel within EU.

Key job responsibilities

• Support to improve the vision, content, and delivery of standard work and leadership routines. Own the overall leadership routines documentation, integrating process improvements and support function standard work into one clear routine that evolves as the business develops.
• Quality Control: Provide overall governance of the Process Excellence documents in Policy 2.0 and manage quality control system to ensure regular updating cadence adherence and changes are made in a timely manner.
• Own the standardization of all under the roof metric bridge requirements and clear integration into leadership routines.
• Optimize and integrate multi-use flows (M3) standard work into the core leadership routines and standard work. Identify opportunities to integrate M3 metrics, bridge requirements, meetings and standard work activities into existing day to day.
• Work with the Finance team on the ATS Standard Staffing Model by providing clearly standard work for all under the roof roles and identifying opportunities to optimize standard work and roles. Utilize data analysis to measure specific task time allocation.
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.

GRUNDQUALIFIKATIONEN

• A degree in business, supply chain, transportation economics or technical field
• Relevant experience working in supply chain, transportation project management or management consulting role
• Relevant experience in project management or management consulting including handling multiple ongoing projects
• Relevant experience of communicating with a wide range of stakeholders
• Fluency in English
• Experience managing cross-functional and regional programs by influencing different stakeholder groups at all levels of the company
• Experience in data analysis and working with large data sets

BEVORZUGTE QUALIFIKATIONEN

• Operations experience in EU ATS
• Basic SQL knowledge

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