Principal Technology Services Expert(f/m/d)

Principal Technology Services Expert(f/m/d)

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you`ll do
We are looking for an accomplished Principal Technology Services Expert who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team. You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise.

The Role:
As a Principal Technology Services Expert, you will be responsible for the technical and architectural discussions with the customer, solution roadmap development. You must:

1. Analyze and implement SAP support methodology.
2. Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
3. Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).
4. Own, lead and coordinate operational tasks, escalations, process improvements.
5. Support the operation of technical system landscapes.
6. Deliver high quality and ensure stable operations.
7. Identify top issues, define action plan and drive the resolution process.
8. Have solid know-how on various SAP Technologies; SAP products and Hyperscalers.
9. Exhibit a pro-active, problem-solving, 'can-do' attitude and 'customer first' mindset.
10. Manage capacity planning and the full people management life cycle.

What you bring:
- Minimum 15+ years of SAP Technical Administration (Preferably in the domain of SAP Basis skill)
- Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
- Strong background in SAP Solutions, SAP technology and products and cloud technology
- Ability to coordinate delivery and projects as a team lead in a heterogeneous environment
- Good knowledge on S/4HANA architectures and S/4HANA related migration paths and tools
- Solid understanding as well as experience in SAP HANA.
- Experience in Technical Architecture/Implementation/Change Management
- Deep experience in technical planning, implementation, and configuration.
- Expert across multiple SAP and non-SAP technologies.
- Capability to continuously acquire new knowledge and latest technologies in an independent, proactive way.
- Excellent communication both verbal and written in English; German language skill is a PLUS.

Meet your team:
SAP Enterprise Cloud Services is part of the SAP Product Engineering board area in SAP. Enterprise Cloud Services is a business unit focusing on delivery of managed private cloud services. To provide our customers with the right level of service, we have technical and customer-facing roles within the unit along with technical delivery.

Bring out your best:
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion:
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

Requisition ID: 411101 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid