Principal Product Manager (OMS) (B2B)

The Role and The Team

Fulfilment Core within Zalando builds and operates systems that are at the core of Zalando’s platform strategy and ensure timely, efficient and correct delivery of every one of our customers’ 185+ million orders every year. As a Principal Product Manager in Fulfillment Planning and Execution, you will shape products that ensure the optimal matchmaking between our customers' demand and our fulfillment resources. The execution of orders is hereby not only related to customer orders; we help stakeholders from various business units to orchestrate internal orders within the Fulfillment Network to move goods inside and outside the Fulfillment Network for different purposes.

Your decisions will have a significant impact on the satisfaction of our 49+ million customers and our partners. Help us achieve our vision of a smart Fulfillment Network that manages and optimizes itself while providing the best delivery experience to our customers in an affordable way.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

WHY YOU SHOULD BE INTERESTED…

1. You are the go-to person for your product. You pursue a deep understanding of our customers’ needs, driving relevant research within the organisation and diving into large data sets to generate and validate your ideas.
2. You own the product backlog and work together with our high-performing engineers, collaborating with internal stakeholders in various Zalando departments to ensure that priorities are aligned and we solve something that matters - not because somebody said so.
3. You have very good communication and stakeholder management skills as well as the ability to manage projects with many dependencies.

WE’D LOVE TO MEET YOU IF…

1. You have first-hand digital product management experience in all four phases of product management from discovery to delivery in an agile environment.
2. You are able to build trust with key stakeholders to align multiple teams and deliver on strategic initiatives.
3. You have experience in e-commerce, preferably in the area of order fulfillment.
4. You have good verbal and written communication skills, with the ability to clearly communicate your product vision in simple and easy to understand language for a broad audience, including senior management, your teams, as well as stakeholders and colleagues from within and outside the team.
5. You have a strong business acumen, attention to detail, strong analytical mindset, and a passion for solving problems; ability to bridge the gap between business and technology.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

1. Employee shares program
2. 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
3. 2 paid volunteering days a year
4. Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
5. Work from abroad for up to 30 working days a year
6. 27 days of vacation a year (for Zalando SE)
7. Relocation assistance available (subject to prior agreement)
8. Family services, including counseling and support
9. Health and wellbeing options (including Gympass)
10. Mental health support and coaching available

About Zalando

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising, and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill sets, cultural backgrounds, and interests.