People Operations Partner

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a People Operations Partner to be responsible for the efficient and effective administration of HR operational activities within the local office. In this role, you will support various HR functions, including management of the administrative tasks associated with the employee lifecycle, employee records management, benefits administration, compliance with local labor laws, business travel arrangements, ESG reporting, and many more. The People Operations Partner is expected to be based at the office. If this sounds like something for you, get in touch; we’d love to meet you!

• Completion of all employee lifecycle tasks, including handling HR queries, issuing documentation, updating the HRIS, onboarding/offboarding, conducting HR inductions, and fostering a positive, inclusive work environment.
• Maintain accurate employee records in HR databases and drives, ensuring confidentiality and security, handling data changes, terminations, and archiving while ensuring compliance with record management, security, and GDPR regulations.
• Administer employee benefits programs ensuring appropriate onboarding and offboarding, act as a point of contact for employees regarding benefits questions.
• Manage employee business travel, including flights, hotels, visas, and ensuring cost efficiency and policy compliance, handle travel orders, reimbursements, maintain contracts, and collect ESG data.
• Assistance with employee relations matters such as mutual agreements providing guidance on best practice and management of required documentation, being the go-to person for legal queries within Germany providing the required support and guidance.
• Ensure compliance with local labor laws and company policies; assist in developing HR policies; and prepare and submit reports to government agencies.
• Participate in HR projects to improve processes and employee experience, assist with fact-finding, analyze data, and provide best practice advice.
• Assist with globally aligned processes such as probation survey launches, International SOS reporting.
• Ensure all Tier 0 content remains accurate and up to date by continuously monitoring trends to ensure it is fit for purpose, and taking ownership of the management of audit requirements and follow-up actions.
• Office tasks like distribution of mail received in the local office to appropriate departments for action.

• 2+ years of experience in a similar role
• Proficiency in both English and German languages
• Understanding of local labor laws and employment regulations
• Proven track record in managing employee lifecycle tasks, including onboarding/offboarding, HRIS updates, and handling HR queries
• Familiarity with employee benefits administration and compliance
• The ability to handle sensitive information confidentially and in line with GDPR requirements and data privacy regulations
• Strong communication and collaboration skills to foster a positive and inclusive employee experience throughout the organization
• Solid organizational skills with extreme attention to detail
• Capability of providing guidance on best practices in employee experience and process improvement

• A value-driven work environment where people come first
• A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga, and Berlin
• A team serious about getting things done while not taking ourselves too seriously
• A world-class working environment full of perks like parties, snacks and drinks like Spezi and Club-Mate and, of course, office dogs
• Flexible working hours as long as you’re there for your team members
• Freedom to execute your ideas with a passionate and motivated team supporting you
• Lots of room for personal and career development, with internal and external training opportunities
• Competitive salary and bonus system and all the benefits you’d expect from a great employer (health coverage, transportation allowance, language courses, in-house coaches, employee discounts, and more)

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status.

We’re on the lookout for a People Operations Partner focusing on employee lifecycle administration to support a positive and inclusive colleague experience across the organization!

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.