Operations Manager (m/f/d)

Why are we looking for you?

KUGU makes buildings CO-2-neutral and actively shapes the energy transition!

From small co-operatives to large housing companies: Demand control, system maintenance and consumption monitoring are daily challenges in property management, which is still characterised by manual processes. The solution is digital data collection, intelligent analysis and automated solutions to increase efficiency and reduce energy consumption.

Our decarbonisation platform supports the housing industry with innovative products to achieve their emission targets cost-effectively!

In order to meet the rapidly growing interest in the market, we are seeking for you as Operations Manager (m/f/d)!

Reporting to the Senior Manager – Partner Operations, you’ll play a hands-on role in bringing new products to the market, implementing the scalable rollout of new projects and developing a sustainable setup for future growth.

Title: Operations Manager (m/f/d)

Contract: Full-Time, Permanent

Location: Berlin, Hybrid

Start: December

Your mission

1. Onboarding new Clients & Products - You work closely with our Supply Chain, R&D and Operations colleagues to plan and execute the technical rollout of new products, from hardware analysis and compatibility checks to installation and inventory planning.
2. Knowledge Management - You collaborate and engage our internal and external technical experts to distill guidelines, manuals and checklists for IoT devices, heating systems and other devices.
3. Communication & Documentation: You reach out to external stakeholders and take ownership of the documentation and processing of materials, documents and requests obtained.
4. QA & Problem-solving - You help detect the root cause of bugs and malfunctions and implement sustainable workflows to mitigate them.

Your profile

1. You hold a Bachelor's degree or equivalent, preferably in STEM (science/technology/engineering/maths) or energy.
2. You have an analytical mind with a passion for continuous learning and growth.
3. You work in an organised and proactive manner, managing complex workflows pragmatically and communicating effectively.
4. You are comfortable in technical environments, as demonstrated by a specific academic focus and/or previous work experience.
5. You are proficient in Excel & project management tools.

Nice to Have:

1. Previous Experience with Energy Hardware or PropTech devices – Smart Meters, IoT protocols, GLT or Control Systems.
2. You are fluent in German (B2).

If you’re eager to learn, embrace challenges, and thrive in a dynamic environment, we want to hear from you. Your attitude and problem-solving skills are more important to us than your experience.

Why KUGU?

We believe in a supportive and dynamic work culture and want to make a difference with our innovations! We live sustainability, have fun together & much more:

1. Exciting insights - Work in an exciting and growing green start-up and gain exciting insights into the energy industry.
2. Realisation of ideas - An environment in which you can develop your skills and ideas and receive support.
3. Career opportunities: Benefit from promising career opportunities and regular training programmes.
4. Fairness - Enjoy an attractive salary package with options such as travel expenses, pension scheme, vouchers and much more.
5. Flexibility - Workations and flexible working models that adapt to your life.
6. Delicious Snacks & Drinks - Look forward to cold drinks in the fridge and a wide range of tasty snacks.
7. Team activities - Spend the evening with the team over drinks and table football in our community space, take part in our monthly mindful and cooking sessions or join us for exciting team events such as our boat party in summer.
8. Exclusive Benefits - take advantage of cool benefits such as our pool car, sharing marketplace or control of your heating and utility bills.
9. Language Courses - Improve your English or German skills with our language courses.
10. Unique Office - Work in an industrial-style office with a gym floor in Prenzlauer Berg, with very good transport links.

If you are ready to take on the challenge, then apply now and become part of our team!

Questions?

Our People Operations & Recruiting Manager Tom will be happy to help you! Simply contact him via or .