Network Operations Strategist (m/f/d)

Role Summary:

As Network Operations Strategist, the role is to support the Network Development Team to evaluate and develop recommendations for long-term representation model for the retailing and service network for the Genesis brand in Europe. The role supports the continual development of Genesis’ retail network, and implementation of measures that warrant a high customer satisfaction aligned with Genesis brand standards. It supports in the development of strategy, business case, workstreams, and resource requirements as well as supports company-wide activities to reach market readiness/launch status for company owned/operated projects. The role is also responsible to support the Network Development Manager, related to agent/dealer activation and supporting the network development team in operationalizing the new market strategy with the Hyundai NSCs or Distributors, as defined in the market launch plan.

We want you to:

• Assist in delivering outputs that align with the company’s business strategy and targets
• Support the business plan and objectives in accordance with the company’s strategy, working closely with the Network Development Manager
• Emphasize innovation, continuous improvement, and cross-functional
• Engage internal and external stakeholders to foster innovation
• Aid the department in preparing for future challenges with forward-thinking insights
• Facilitate cross-functional collaboration with other departments
• Support in the implementation, development, and monitoring of Genesis agent / authorized repairer standards and practices
• Ensure effective cooperation and collaboration with internal stakeholders and partners for effective planning and mutual understanding
• Support the identification and development of efficient process, policies and systems in areas of responsibility
• Provide input into Business Strategy considering current and future related challenges
• Ensure the direct exchange of cross-departmental information
• Act with an entrepreneurial mindset to support department initiatives
• Work under the guidance of the Network Development Manager on mid- and long-term objectives, contributing to the department’s performance and strategic alignment
• Assist in handling a wide range of tasks, involving creativity, innovation, problem-solving, communication, and coordination, while developing a strategic mindset
• Evaluate and develop recommendation for long-term retail representation model
• Maintain governance of all documentation pertaining to franchise applications, due diligence, approvals and contracts.
• Manage the retail operations management processes
• Align the necessary coordination and information required by GME as holding, with the corresponding markets and NSCs in order to operate the network operations
• Support initiatives to operate collaboratively, with transparency, integrity and fairness

About you:

• University degree in business or economics or other relevant fields (Bachelor/MBA etc.)
• Business fluency in English is a must; German or other European language is beneficial
• University degree in business or economics or other relevant fields (Bachelor/MBA etc.)
• Thorough understanding of automotive business operations and model. Knowledge on different automotive distribution models incl. agency model is a plus.
• Minimum 3-5 years of automotive industry experience in a retail model facing capacity or a comparable environment
• Strategic roles with cross-functional oversight and understanding of operations essential
• Multi-market experience preferred
• Experience of network development activities and roles are a plus
• Strong communication and presentation skills.
• Excellent critical thinking, research, and analytical capabilities
• Excellent ability to negotiate
• Strong Excel and PowerPoint skills are desirable

We offer:

• A highly competitive salary and benefits package
• Flexible working hours and hybrid work policy
• Continued learning and professional development
• Car sharing and car lease mobility program
• Daily complimentary lunch at the office canteen and subsidized breakfast snacks
• Free access to the company gym
• Opportunities to join company sporting clubs including tennis, soccer, yoga and golf.
• Highly international working environment