Meeting & Events Senior Coordinator (m/f/d)

Meeting & Events Senior Coordinator (m/f/d)

Apply remote type On-site locations Munich, DEU time type Full time posted on Posted Today job requisition id REQ398263

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

We currently have an excellent opportunity for a Meeting & Events Senior Coordinator (m/f/d) to join the Integrated Facilities Management business line in Munich.

Your tasks:

• Act as the Workplace Services representative for the Munich office community, support, guide and enable the team for a productive workday in the office
• Manage any employee request submitted through customer internal ticketing tool, Slack, email or face to face, guide, answer or advise as required
• Build a strong partnership with our Serviced Office Providers to ensure smooth operations, adherence to Salesforce standards and service quality within budget
• Conduct Event Space bookings, support and guide the event requestor in the event planning
• Source, engage and coordinate Catering and other event vendors such as AV companies, furniture and equipment rental or service or entertainment provider
• Oversee the service delivery of different vendors and act as single point of contact for the event host
• Ensure compliance to national and customer access control, security and health & safety regulation
• Build and maintain a list of catering suppliers and other vendors, to allow variety and flexibility for any catering and event request
• Ensure any dietary requirements, food allergies, personal preferences of VIPs and our sustainability values are being taken into consideration
• Work with the Serviced Office Provider's Reception staff to ensure an excellent welcome for our employees, guests, and visitors according to agreed Service Level
• Mail handling for all the Legal entity including stakeholder documents and personal post
• Collaboration with WPS lead, implement and maintain the procedures and standards
• Conduct spend tracking and invoice handling for the Workplace Services Operations
• Act as Space Champion ensuring data accuracy of our space and facility data
• Welcome and provide orientation to New Hires
• Share on and off-boarding information with the Serviced Office Provider
• Supervise the mail handling in collaboration with the Service Provider (handling, redirection, etc.)
• Document and participate in monthly KPI meetings with Serviced Office Provider to provide ongoing feedback on service delivery
• In partnership with the Corporate Security team, ensure compliance with Security standards on visitor sign-in, access control, data protection, etc.
• Build and maintain strong relationships to local office communities and stakeholders like Hub leads, Executive Assistants and other internal functions locally and across EMEA

Your profile:

• Minimum 3 years of experience in office management and/or in the field of hospitality
• Experience in the coordination of service delivery, preferable including vendor management
• Excellent communication and team player skills - fluent in German and English in spoken and written form
• Polite and confident with a great deal of patience, passionate about service, helping and working with people
• Can-Do attitude, always willing to go the extra mile
• Affinity for using innovative software like Google, Quip and Salesforce applications
• Ability to work in a fast-paced, dynamic environment and meet deadlines
• Excellent multi-tasking, project management and (self-) organizational skills

Our offer:

• Creative freedom for tasks and projects
• Active exchange in the global industry network
• Working together at eye level
• Space for personal growth, not only for work
• Acknowledgement of achievements - also monetary benefits
• The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:
Marta Marunchak
marta.marunchak@jll.com

Location:

On-site – Munich, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!