Manager, HR Advisory - Human Resources

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Human Resources leads the implementation of the Group’s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing, and engagement.

We are currently seeking a high calibre professional to join our team as a Manager, HR Advisory.

Principal Responsibilities

1. Support people managers and employees in navigating the spectrum of HR Services with coaching and advice to help resolve queries.
2. Relationship manage and co-ordinate support for enquiries that touch multiple areas of HR, this may involve co-ordinating multiple HR specialists to resolve issues.
3. Support interpretation of policy and procedures.
4. Support change activities for people managers and HR colleagues around a broad range of HR Processes.
5. Support understanding of how HR products and services are received to continuously improve the overall workforce experience by using case and knowledge management tools to identify trends in the questions and challenges colleagues have.
6. Identify improvements to make HR services and products (and the supporting policies and processes) even better for the workforce based on data from case and knowledge management tools.