Legal AI Business Operation Partner (Limited)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

YOUR FUTURE ROLE

We are looking for an individual with a strong interest in utilizing artificial intelligence to enhance business performance, excellent project management and training skills. In this role, you will work directly with the Legal department on their most important AI initiatives, specifically supporting two AI use cases: (1) eLawyer (2) MSFT CoPilot Daily Productivity. Below are some of the specific tasks you will be required to perform under each use case.

eLawyer

The purpose of eLawyer is to provide Legal's internal clients with a self-service option to ask questions, thereby reducing the time our Legal professionals spend on routine inquiries. Your role will involve leading the program, collaborating closely with our Legal team to identify pertinent documents, and assisting in transforming them into a readable format for integration with SAP's AI technology (AskQ2C).

MSFT CoPilot

All Legal employees can integrate MSFT CoPilot into their daily work. You will be responsible for managing and governing a legal prompt library, as well as delivering training on prompt engineering for the legal community.

Your tasks include but are not limited to the following:

• Manage Legal's AI program, focusing on use cases eLawyer using SAP's Chat Q2C application.
• Help the Legal Department adopt AI technologies to achieve a productivity increase of 5% and measure the results.
• Conduct enablement training sessions for CoPilot, including training on prompt engineering.
• Serve as the subject matter expert on MSFT CoPilot and SharePoint Advance.
• Manage and curate the governance of the prompt library.
• Oversee AI project management, ensuring timely and successful project delivery.
• Collaborate with cross-functional teams to integrate AI solutions into legal workflows.
• Monitor and evaluate the performance of AI tools and make recommendations for improvements.
• Stay up to date with the latest advancements in AI and related technologies.
• Provide support and expertise in AI-related legal technology and innovation.
• Develop and maintain documentation and best practices for AI initiatives.
• Ensure compliance with legal and regulatory requirements in AI implementations.

YOUR PROFILE

• Hands-on expertise with MSFT CoPilot, CoPilot Studio, and SharePoint Advance.
• Strong understanding of AI technologies and their applications in the legal field.
• Experience in delivering employee training and enablement sessions, particularly in AI prompt engineering.
• Program and Project management experience, with a proven track record of managing and delivering complex projects.
• Experience working in a legal department or setting is highly preferred.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a focus on quality and accuracy.
• Bachelor's degree in computer science, Law, Business, or a related field.
• Solid experience in AI, legal technology, project management, or a related field.
• Relevant certifications in AI, project management, or legal technology are a plus.
• Having a solid understanding of the legal environment is a plus.

ABOUT THE TEAM

The Legal Operations team is part of GFA Business Operations unit, within the Corporate Functions Operations group. The successful candidate will report to the Head of Legal Operations. Our team is composed of professionals with expertise in legal, technology, finance, and project management. If you are motivated by making an impact and enjoy working collaboratively, we encourage you to join us.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.