Lead IT Business Partner (f/m/x)

DHL Express

Schkeuditz

EUR 100.000 - 125.000

Jobbeschreibung

(24009OJ)

Germany-Saxony-Schkeuditz | Full-time | Permanent | Flexible Working Times

Do you want to be part of the most international company in the world? A company that operates in more countries than any other and has been paving the way for international express deliveries since 1969? Would you like to be part of a company that connects people around the world and where value really does matter? More information on European Air Transport.

It's not just about doing our best every day - the challenge is to find new ways to exceed our customers' expectations and to make DPDHL group sustainably better every day!

KEY TASKS

As the strategic contact person for operations, technical and administration, the IT Lead Business Partner forms the interface between the specialist departments and the IT organization.

Head of the department and management of staff
Responsible for holistic IT consulting for the specialist departments
Interface to internal IT and external service providers and development of a profitable network
Sparring partner for the supported business units in order to optimally support the further development of existing and new processes and business models with the help of IT (solution design)
Independently recording and communicating IT requirements from the divisions (requirements management) with existing or yet-to-be-developed IT solutions and services
Introduction and optimization of IT demand management methods and processes (incl. IT resource perspective)
Initiating the continuous improvement and strategic design of the IT service portfolio and IT standards in line with customer requirements
Supporting the business areas in close cooperation with the process, project and IT experts to develop holistic and sustainable solutions (IT transformation)
Management of IT projects at a local and global level with a high value contribution for one of the departments supported
Support in the development of IT decision papers for management boards in cooperation with the specialist departments
Supporting the implementation of tender procedures and the evaluation of suitable IT solutions
Supporting the application of and compliance with IT governance, e.g. with regard to IT strategy, architecture and security/compliance requirements; introducing new requirements to the IT Governance Board
Creating transparency for the supported departments regarding services in the IT project business (incl. backlog) and IT operations
Overview and knowledge of IT contracts and IT SLAs and their further development
Willingness to conduct internal workshops and training sessions and to take part in relevant qualifications for this purpose

REQUIRED SKILLS AND EXPERIENCES

Successfully completed studies in (business) informatics, business administration or comparable (Master's degree preferred)
Relevant professional experience in a comparable function (at least 8 years), preferably in the aviation industry
Several years of proven management experience
Strong interpersonal skills in the areas of conflict resolution, consensus building and leadership
Excellent diplomatic skills
Fluent and business fluent in written and spoken German and English
Strong ability to fully build and continuously develop (internal and external) customer relationships, evaluate customer satisfaction and derive measures to increase it
Ability to take a holistic view of important IT and business topics, to develop and accept challenges
Inventiveness and ability to drive topics forward in new ways
Strong ability to analyse situations and make strategic, tactical and operational decisions
Excellent process management skills
Proven experience in implementing process change, especially digital transformation
Skills and proven experience in project management
Good communication and presentation skills
Strong analytical thinker, team player and problem solver

WHAT WE OFFER

Working on a Great Place to Work for the world's most awarded TOP employer 2023
Attractive compensation & benefits package
An exciting and challenging task in an international working environment with a tangible corporate culture
Open feedback culture and a motivated team

BECOME PART OF OUR TEAM

Do you feel addressed? Then we look forward to receiving your application documents via our online system.
Your contact person is Ms. Bölke, who can be reached at +49 (0) 341/ 4499 1782.

CONNECTING PEOPLE. IMPROVE LIVES.
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