Junior Manager (m/f/d) – Digital Marketing Operations

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19, and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination, and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed, and empowered to fulfill their aspirations. Join Gilead and help create possible, together.

Junior Manager (m/f/d) – Digital Marketing Operations

Gilead is a research-based biopharmaceutical company that discovers, develops, and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world.

“Creating possible” is our ambition across all functions and roles. Are you motivated to become an integral part of a dynamic and capable team?

The Commercial Operations team in our German affiliate is looking for a Junior Manager – Digital Marketing Operations to help us take our omnichannel activities to the next level. This is a unique opportunity to shape our digital infrastructure and enhance customer engagement through innovative (digital) channels and engagement journeys.

The role reports to the Digital Marketing Operations Lead and is office-based in Martinsried, Munich.

Key Responsibilities:

1. Business Partnering: Partner with our Business Unit (BU) marketing and sales teams to design and execute omnichannel strategies and campaigns, reinforcing market leadership and delivering a seamless customer experience along the key strategic imperatives.
2. Leadership: Proactively foster a customer-centric, KPI-driven, and e2e-focused planning and execution approach to our x-functional omnichannel campaigns, involving key stakeholders from relevant functions.
3. Campaign Analytics: Track and analyze the performance of integrated campaigns, providing insights and recommendations to the brand teams for optimization in collaboration with SFE and BA teams.
4. Digital Expertise: Act as a key consultant for the development, launch, and technical enhancement of media and digital engagement channels.
5. Content Management: Support content updates and enhancements on digital (web) platforms and enable the implementation of a modular content-based asset management.
6. Point-of-Contact: Serve as the primary contact between marketing, digital agencies, and international headquarters to ensure smooth execution of brand strategy and infrastructure rollout.
7. Innovation Culture: Foster a culture of digital innovation, promoting the use of new digital technologies and channels to stay ahead in the market.
8. Trend Awareness: Keep up to date with the latest digital marketing trends and technologies, identifying opportunities to improve digital marketing capabilities.

Required Skills and Experience:

1. Degree in IT, business administration, natural sciences, or related fields
2. Proven experience in digital marketing, ideally within a biotech/Pharma or healthcare-related industry.
3. Strong understanding of omnichannel marketing and customer engagement strategies.
4. Ability to analyze campaign data and derive actionable insights to optimize marketing efforts.
5. Familiarity with digital marketing platforms and tools (e.g., SFMC, Sitecore, Veeva).
6. Excellent communication and interpersonal skills, with the ability to work effectively across teams and stakeholders.
7. Capability to assume full responsibility for accuracy, reliability, and timeliness of key data points and reports on a continuous basis.
8. A passion for staying ahead of digital trends and technology advancements.

About Gilead:

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops, and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Equal Employment Opportunity (EEO): It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit, select, and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.