Junior Inside Sales Representative (m/f/d) - Indigo Services

HP’s Personalization and Industrial Business (PIB) is the HP business serving the graphics manufacturing industry on multiple market segments, with a wide range of solutions and technologies. We are #1 or 2 in all the diverse market segments in which we are active. At PIB it’s not just about the press or the printer, but rather about a full set of innovative graphics and additive manufacturing production solutions to create experiences that amaze.

What is the job about?

The PIB Services Inside Sales team is responsible for generating services revenue, through contacting existing HP customers and upselling aftermarket services.

We are looking for a motivated Inside Sales Representative (m/f/d) to join our PIB Services inside sales team. The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. To be successful as an Inside Sales Representative you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Representative should also be very competitive and a good listener.

Your Responsibilities

• Contact existing customers. Generate interest for the aftermarket services portfolio (phone, email, video call) and achieve goals by generating signed deals from targeted account prospecting.
• Keep the ground planning up to date by regularly contacting accounts and identifying stakeholders.
• Follow up on targeted campaigns.
• Manage, track, and report on all activities and results using HP’s CRM.
• Maintain close contact with country sales and services teams to follow up on deals.
• Understand customers' needs and identify sales opportunities.
• Answer potential customers' questions and send additional information via email.
• Keep up with product and service information and updates.
• Maintain a database of current customers.
• Explain and demonstrate features of products and services.
• Upsell products and services.
• Close sales and achieve sales targets.

What do we expect?

• Bachelor’s or master’s degree recently obtained in business administration, supply chain, finance, accounting, or related areas.
• German native speaker with excellent English or English native speaker with excellent German. Spanish is nice to have.
• Strong interpersonal and communication skills.
• Great active listening skills.
• Competitive team player.
• Entrepreneurial, result-focused mindset.
• Foundational understanding of the sales process.
• Ability to achieve targets.

What do we have to offer?

• Employee-oriented corporate culture - our «HP Way»: we value enthusiasm, regular feedback, trust and respect within our teams. We want to promote meaningful innovation within each and every employee by giving them the opportunity to grow from their mistakes and get new inspirations through collaboration in our regional/global teams.
• A well-adjusted work-life balance due to flexible working hours and home office regulations.
• Attractive salary package with additional benefits, such as 30 paid leave days, company pension plans, a long-term time account, bike leasing, employee counselling programs, wellness initiatives, etc.
• Equal opportunities and continuous career development, e.g. as part of the global mentoring programs, e-learning platforms.
• Multiple Employee Impact Networks such as Next Generation Network, Women’s Network, and Pride Network which organize interesting trainings and after-work events to expand your network.

You are convinced to be a perfect match? Then join our HP family and apply now (please provide CV in English)!

You want to know more about us? Then click here to get more insight into our «HP Way»:

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