JOC IT Support Lead

JOC IT Support Lead

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 10%

Type of Travel: Local

Are you interested in continuing your career in AFRICOM in a mission-focused environment? CACI has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative, and motivated IT Specialists to support enablement of AFRICOM’s mission objectives.

CACI has an excellent opportunity for an experienced, self-directed, C2 Systems Lead. This position is in support of a Department of Defense (DoD) organization, US AFRICOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.

The successful candidate must be able to communicate clearly and succinctly both in writing and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic, fast-paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.

Responsibilities:

1. Provide a variety of IT services including cyber security, identity and access management, risk management, cloud integration and engineering, field support services, service desk, application deployment and optimization, and operations center support services.
2. Oversee and manage all IT Service events and work orders that impact the AFRICOM JOC mission, regardless of the type or service provider.
3. Report system outages to the appropriate service provider and follow up with status inquiries until service is restored.
4. Coordinate necessary actions with equipment vendors for warranty, service visits, and/or repair work.
5. Track, coordinate, and act as the AFRICOM JOC POC for all facility and IT Project actions impacting AFRICOM JOC operations.
6. Provide weekly briefings to AFRICOM JOC leadership on the status of all projects and actions being tracked.

You’ll Bring These Qualifications:

1. Currently hold an adjudicated TS/SCI and be able to maintain.
2. Professional certification that meets or exceeds DoD 8570.01. IAM II.
3. CAMP or PMP Certification.
4. ITIL V3 certificate (Obtainable within 6 months).
5. Provide technical leadership and cross-training to peers in areas of expertise.
6. Act as a resource to team members, participate in team and professional meetings.
7. Coaches and provides input as to the needs of Infrastructure staff.
8. BA/BS + 5 years recent specialized or AA/AS + 7 years recent specialized or a major cert + 9 years recent specialized or 11 years of recent specialized experience.
9. Effective communications throughout all levels of operational command.
10. Experience supporting Command Post of the Future concepts and configurations.
11. Ability to document system process and architecture.
12. Experience leading small & large projects with dispersed geographical endpoints.
13. Acts as a liaison between JOC and all AFRICOM Service Providers.
14. Flexible – The environment is highly dynamic. You will be expected to keep up with the changing environment while ensuring a high level of operational effectiveness.
15. TESA Eligibility.

These Qualifications Would be Nice to Have:

1. ITIL v3 Foundation Certification.
2. Experience supporting Combatant Commands.

What We Can Offer You:

1. We’ve been named a Best Place to Work by the Washington Post.
2. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
3. We offer competitive benefits and learning and development opportunities.
4. We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

Pay Range: The proposed salary range for this position is: $75,200 - 158,100 USD.

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.