IT Support Engineer (m / w / d) - Amazon Logistik GmbH

Responsibilities:

• Assisting Sales in processing customer orders, customer invoices, and handling customer refunds and related rebate content in a conscientious and timely manner.
• Responsible for the management, categorization, organization, and storage of the company's sales contracts and other marketing documents and materials.
• Maintaining customer relationships and analyzing customer needs.
• Responsible for the production and preparation of monthly, quarterly, and annual statistical reports and reports for various sales indicators.
• Analyzing and organizing sales data and evaluating the status of sales, providing data basis and support for Sales' sales strategy.
• Assisting Sales in the internal affairs of the department and the recording of various departmental meetings.
• Assisting in other tasks temporarily assigned by the Sales team.

Your Profile:

• Education background (study or training) in economics or other related fields.
• Fluent in German, English, and Chinese, both verbal and written.
• Previous working experience in customer service or sales support is preferable.
• Data-sensitive, with a strong learning ability.
• Proficiency in MS-Office software, with special emphasis on Excel or other data analysis software.
• Excellent team communication and consulting skills.

What we offer:

• An independent role with responsibilities in an innovative, market-leading international company.
• A friendly and motivated team with great opportunities to develop yourself with the company.
• 28+ annual holidays.
• Good Incentive Plan including monthly food vouchers, gifts for birthdays, marriage, childbirth, company anniversaries, and many others.
• Regular team events (monthly tea-time, quarterly team building, Christmas party, etc.).
• Ergonomic office chairs and height-adjustable workplaces.
• Modern office with free parking places.
• Free drinks, good tea, and coffee.
• Employee discounts on our wide range of products.

About us:

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, the company is expanding today to exceed the demands of tomorrow.

TP-Link Deutschland started in April 2009 in Germany, housing the Sales and Marketing team for the DACH region, and providing support and a central warehouse for the WEU region. Through our renowned distribution, online and retail partners, we distribute a comprehensive range of award-winning SOHO products (WLAN, DSL, Powerline, repeaters, UMTS / LTE, print servers, IP cameras, smart homes, smartphones) and SMB products (Switch, router, SFP modules, media converters, network adapters) and so on.