IT Specialist (IT Support Technician)

GXO is a leading provider of supply chain solutions within the world's most successful companies. We are the leaders in managing our customers' goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team – made up of energetic, innovative people from all disciplines and talents, who make GXO a great place to work. As an IT Support Technician (m/f/d), you will work in a small IT team to continuously optimize our business and IT processes in a customer warehouse on-site and in the region. Above all, you will play a vital role in the IT administration at our multi-client site in Münchberg.

What your day as an IT Support Technician (m/f/d) looks like:

• User support in the Microsoft environment (Windows OS, Office 365) on-site or via remote maintenance
• Administration of Windows AD servers
• Ticket processing (1st and 2nd line support)
• Selection, procurement, installation, and maintenance of hardware and software
• Administrative tasks within the IT department
• Participation in roll-out projects or new setups
• Documentation of IT processes
• (Teams) phone support for landlines and mobiles
• First point of contact for users regarding IT-related questions on-site with a high service orientation
• Possibly administration of database servers and/or computer networks

What do you need to be successful:

• You have successfully completed your training as an IT specialist or a comparable education and can demonstrate at least three years of professional experience in a corresponding position in system administration
• You have very good knowledge of Microsoft client and server operating systems, O365, Azure AD, Active Directory, and Intune
• Ideally, you have knowledge of IP networks up to Layer 7 and/or can provide corresponding support
• You are characterized by high communication skills and service orientation
• You have a self-reliant, reliable, and team-oriented way of working
• You are willing to travel occasionally to our locations for business trips (within the region)
• You speak German at fluent/native level
• You have advanced skills in English (both spoken and written)

Unlock the potential of your future!

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organization. GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail, and industrial multinationals.