IT Maintenance Engineer

About the department:

The IT Department within BYD Automotive GmbH is responsible for providing innovative technological solutions that align with business objectives across Germany and the broader European market. Our team works collaboratively to analyze, develop, and implement efficient IT systems that support decision-making, streamline business processes, and enhance operational performance. By leveraging data analytics and advanced technologies, we ensure that our IT infrastructure is aligned with the company's growth strategies and meets the evolving needs of the business.

Position Overview:

We are looking for an IT Maintenance Engineer to join our IT team in BYD's Stuttgart office. The ideal candidate will have experience in maintaining IT infrastructure, troubleshooting systems, and ensuring optimal hardware, software, and network performance. This role will manage day-to-day IT operations, provide technical support, and ensure smooth system functionality across the company.

Responsibilities:

• Collaborate with the HQ IT team to plan, implement, upgrade, and optimize IT networks, servers, and infrastructure
• Install and configure computer hardware, software, networks, and applications
• Continuously monitor and maintain IT systems and networks
• Respond to technical support requests from staff and clients, and provide clear resolutions
• Diagnose and troubleshoot system, network, software, and hardware issues
• Support the rollout of new applications and updates
• Maintain detailed records of issues and solutions for future reference
• Manage IT inventory, including hardware, software licenses, and warranties
• Implement network security measures in coordination with the HQ IT team
• Respond to IT support requests and provide solutions efficiently and effectively by working with the HQ IT team
• Serve as the first point of contact for IT support within the organization
• Prepare and manage IT equipment for employees, including computers and office devices
• Handle other related tasks and ad hoc assignments as needed

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science or a related IT field
• 1 year of experience in IT support or a related role
• Fluent in English; Chinese language skills are beneficial
• Excellent communication and organizational skills
• Strong independent problem-solving and decision-making abilities
• Knowledge of IT systems, networks, and infrastructure

We offer:

1. Job in a fast developing company which embodies sustainable and forward-thinking technology
2. Performance and experience based competitive remuneration, commuting allowance
3. Team building events and employee learning opportunities

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.