IT Engineer - D365 Administration & System Integration Support (m/f/d)

The Service Unit Global Engineering Services crafts and engineers a sustainable future with world-class technical expertise. Our interdisciplinary, global, committed teams serve the BASF businesses to grow with our customers, products, and markets. We add value by delivering competitive execution of investments. On construction sites across the globe, we deliver safe and reliable solutions to build and keep BASF assets operating at top performance. In doing so, we continuously improve and drive digital transformation.

We are seeking a highly skilled and motivated individual to join our team. BASF utilizes D365 to manage the internal local technical services, offering, central repair and maintenance as well as discrete manufacturing of spare parts and equipment.

As an IT Engineer for Dynamics D365, you will be responsible for the administration and 2nd/3rd level support of a complex system. The Dynamics D365 includes ERP functionalities with SCM and F&O as well as CE with Field Service Management. Your main task is to ensure and optimize the operation of the system across all stages (development, testing, production).

• Monitoring and management of Dynamics D365 environments (SCM, F&O, CE). Ensuring system availability, performance, and security. Manage environments, deployments, licenses, and Azure subscriptions.
• Continuous monitoring of system integrity and connected systems (e.g., integration platforms, external data sources). Execution of error analyses and correction of complex problems in 3rd level support.
• Proactively identify and implement system optimizations. Document changes, processes, and best practices for team knowledge sharing.
• Responsible for the proper management of stage concepts (e.g., development, testing, production). Monitoring interfaces between Dynamics D365 and other systems.
• Close collaboration with internal teams (1st & 2nd level support, IT engineering) and external partners. Support for upgrades, updates, and migrations in the system.

• Bachelor’s degree in computer science, information systems, or a related field.
• Good understanding of Dynamics 365 (ERP with SCM & F&O and CE with FS). Experience with Azure deployments, environments, and managing subscriptions. Knowledge of system integration (e.g., middleware, APIs).
• Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions with a focus on quality and continuous improvement. Solution-driven thinking.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to coordinate system-related work with internal and external peers.
• Languages: German (C2), English (C1).

• Inspiring networks for the development and implementation of your ideas (e.g., Women in Business).
• Mentoring programs and learning opportunities for your professional and personal development.
• Career paths as professional development to other positions in the company (including job rotation).
• Support with childcare (e.g., company daycare, holiday programmes).
• Fitness and health studio, medical center with numerous offers for your health.
• Deutschlandticket as a discounted job ticket, job bike, availability of e-charging stations for private vehicles.

Laura Bogner (Talent Acquisition), laura.bogner@basf.com, is happy to answer your questions about this position. Our recruiting team can also be reached here. First information about our application process can be found here.

BASF SE, located in Ludwigshafen am Rhein, is the corporate headquarters of the BASF Group and part of the Rhine-Neckar Metropolitan Region. BASF stands for competence in chemistry since 1865 and is represented today in the world's major consumer markets, with a wide range of products. As the largest employer in the region, BASF SE offers multiple career opportunities for students, university graduates, and professionals providing also training in over 30 professions. Leisure, sports, culture, and a good infrastructure characterize the Rhine-Neckar Metropolitan Region, in which BASF is also involved with numerous activities. Learn more about BASF SE at on.basf.com/BASFSE_LU.

Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability, or belief.