IT Associate, On-site

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 32 countries today, 28 of which are with the Wolt product and brand.

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Wolt is a Finnish technology company founded in 2014 with a mission to transform the way people can order food from restaurants. Wolt has since grown rapidly and expanded to new areas ranging from retail, groceries, and broader retail to running our own grocery stores. While doing this, we’ve become a truly global company, currently operating in 23 countries and 250 cities, servicing over 15M registered users - and this is only the beginning.

Due to our super fast growth, we're looking for an IT Specialist (On-site) to join our team in Berlin. In this role you will be ensuring the team has everything related to IT in place and act as the specialist for the local team.

You will be working as part of the central IT team that are based in Helsinki HQ, but work in close co-operation with the local team in Berlin and other locations across the country. This is a great opportunity to take ownership and be part of building and developing Wolt’s IT operations.

What you’ll be doing

• Working as a member of the Global IT Support team reporting to the IT Support Lead
• Responsible for IT aspects for the local branches in Germany
• Assisting end-users with their questions and issues via our ticketing system
• Coordination and operation of the local IT logistics (incl. local IT asset management)
• Maintaining devices including employee devices, meeting rooms, printers etc.
• Collaborating with global teams to maintain centrally managed office networks
• Acting as facilitator with central teams for country specific IT projects
• Supporting local end-users with IT issues

Qualifications

• Prior experience with working in a similar role
• Experience working in IT in large organizations and know-how of best practices in IT is considered an advantage
• Fluency in English, communicating with the central IT team and the local office. German is a Plus.
• Strong interest and experience in providing IT support in an office environment
• Plus: Technical knowledge of MacOS, ChromeOS and Windows as well as IT hardware
• Excellent interpersonal and communication skills, with an orientation on excellent service
• Quick thinking and the type of person with a “can do”-attitude

Additional Information

If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today!

What you’ll get by joining us

• Opportunity to be part of building something exceptional, in an international environment
• Lots of learning and growth in a globally scaling tech company
• Competitive salary + long term incentive plan available

If you have any further questions about the position, you can turn to:
Rafael Rosa, Talent Acquisition Partner - [email protected].

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!