Intern, UX Design (all genders)

Join Team Viewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Job Description

Are you passionate about understanding user needs and making an impact through research? Join our Product Design team as a UX Intern (m/f/d) for a mandatory internship with a focus on UX Research!

1. Support the Product Design team in user-centric product development.
2. Assist UX Designers and Researchers in preparing, conducting, and analyzing user research (surveys, interviews, usability tests).
3. Become proficient in behavioral and attitudinal research methods.
4. Work with our in-house, custom-developed research tool, the User Focus Program, to recruit participants, create surveys, and measure UX using methods like SUS, UEQ, and Jobs to Be Done.
5. Support the ongoing development and refinement of the User Focus Program, enhancing its UX measurement capabilities, metrics, and methodologies.
6. Collect and evaluate user requirements to derive UX recommendations.
7. Document and organize research insights using tools like Confluence and Figma.
8. Advocate for user needs and provide actionable insights to support design and product decisions.
9. Work closely with Designers, Developers, Product Owners and Product Managers and participate in project implementation within Scrum teams.
10. Support daily tasks by creating sketches, wireframes, and graphical mock-ups, and define user interface specifications and design patterns to ensure user-centered products.

Requirements

1. Enrolled Student (all genders) at a university or college with focus on UX Design, UI Design, Information Design, Interaction Design, User Research, HCI, or related.
2. The internship has to be a compulsory part of your studies and take at least 5-6 months (mandatory internship!).
3. Experience with UX research methods (e.g., usability testing, surveys, interviews, System Usability Scale, User Experience Questionnaire) and design and prototyping tools (e.g., Figma).
4. Interest and basic experience in the areas of UX design, UX research, and prototyping.
5. Knowledge of Atomic Design principles and cross-platform UX concepts.
6. Basic knowledge of qualitative and quantitative data analysis (preferred, but essential for success in the role).
7. Familiarity with Jobs To Be Done (JTBD) is a plus.
8. Fluent in English; German is a bonus.
9. Detail-oriented, structured, and eager to learn and contribute to team success.
10. Motivated to grow as a UX professional and share your knowledge with colleagues.

What we offer

1. Contract location would be Göppingen, Germany.
2. Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
3. Our Work Students in Germany receive a monthly salary of 1.390,00€ for a 20h/week and 1.112,00€ for a 16h/week, and our Interns 1.200,00€.
4. Do you need to gain your first work experience as a part of a mandatory internship? Maybe you are looking for some exciting and time flexible tasks along to your studies? Join us in a role that suits you! We also offer Bachelor and Master Thesis options.
5. Fixed Student Contract with above average salary and trust based working hours.
6. Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas.
7. Hungry for knowledge? Our Team Viewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7.
8. We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages.
9. We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings.
10. No matter if you are using private or public transportation means, we offer travel subsidy to all our students.
11. Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!
12. Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job.

Team Viewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally.

We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.