Inside Sales

A Japanese electronic components manufacturer in Nuremberg is currently recruiting a German-speaking Inside Sales to join their Development Department as they are expanding their business in Europe.

It is an international working environment, and they are looking to join our European team in Nuremberg, Germany. In this position, you will work directly with one or more of our Business Development Managers (BDM).

TYPE:

Permanent, full-time

WORKING HOURS:

08:30 - 17:00 (Monday-Thursday) and on Fridays 08:30 - 16:00; including 30 mins lunch break

SALARY:

TBD

START:

ASAP

LOCATION:

Nuremberg, Germany (Currently 2 days in the office, 3 days’ work from home – this may change depending on the company’s decision.)

Inside Sales Main Responsibilities:

1. Provide efficient and effective support service to the external sales team, discussing developments within the customer base.
2. Receive, process and co-ordinate all sales enquiries, this may involve liaising with other members of staff within Europe or Tokyo office, ensuring that the replies are sent in a timely and professional manner.
3. Answer customer enquiries on products, using catalogue or the web site. Any technical question can be referred to the Technical Sales Coordinator or BDM.
4. Log all customer enquiries on sales database SAP.
5. Update customer information and progress of enquiries on database SAP.
6. Occasional pro-active telephone sales campaigns.
7. Organize and dispatch all samples and catalogues requested by customers, followed by telephone call to see they received what they require.
8. Establish a good working relationship with all customers and distributors.
9. Provide quotations using SAP, followed up by telephone call to establish customer feedback regarding prices, projects, suitability of the products, log communication in SBO and communicate with sales team.
10. Provide regular quotation tracking reports to the BDM.
11. Process and track the status of customer sales order liaising with the Central Logistics Controller in Amsterdam head office and ensuring the customer’s needs are met to satisfaction.
12. Support Sales administration duties.
13. Handling Purchase Order, Stock, Shipping Documents, Delivery Control on SAP.

Inside Sales Ideal Candidate:

1. Experience in back-office sales assistant is required.
2. Experience in business administration such as PO, invoice, stock control is required.
3. Native level of German and Business level English.
4. A team player's mind-set.
5. Pro-active and hands-on attitude towards assigned work objectives.
6. Excel & Word skills.
7. Flexibility.
8. Experience in SAP or SAP S4HANA system would be advantageous.

All applicants for the Business Development Assistant must have the right to work in Germany as the Company is not able to offer visa support.