Housekeeper

Job Summary

Información disponible en español a continuación.

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel. This includes servicing guest rooms daily in accordance with hotel procedures, stocking the cart with room supplies, replacing bed linens, and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

Recamarera tiene la responsabilidad de mantener limpias, ordenadas y atractivas las habitaciones de los clientes, pasillos y áreas públicas del hotel, limpiando los cuartos de acuerdo a los procedimientos del hotel, llenando los carros con material, reemplazando la línea y reabasteciendo el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos, esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail and the ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.

• Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
• Esta posición requiere altos niveles de atención al detalle y habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita.
• Comunicar las informaciones e ideas en forma clara.
• Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
• Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.

Property Details

pringHill Suites Arundel Mills BWI Airport, an all-suite BWI Airport hotel in Hanover, Maryland. Convenient among hotels near BWI Airport, we are surrounded by local attractions and retail outlets, including Bass Pro Shops, Cinemark Egyptian 24 Theaters, Maryland Live! Casino, and Arundel Mills Mall. Our complimentary Arundel Mills/BWI Airport shuttle services make for hassle-free transportation. Located next to Ft. Meade and near Annapolis and Baltimore attractions, Hanover is designated as one of the top places to stay. As the most convenient hotel BWI Airport has to offer, we are just two minutes from the BWI car rental facility. Upon arrival, guests can enjoy productive space needed to get things done or unwind and be comfortable. Our smartly designed suites are 25 percent larger than a comparably priced hotel room, giving guests room to succeed. We also offer an indoor pool and a state-of-the-art gym.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan