Head Therapist (m/f/d)

The venue…

SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.

The role...

• Provide a range of beauty treatments including facials, massages, manicures, pedicures, waxing, and body treatments.
• Lead the training of therapists and ensure services are provided according to Soho Standards.
• Maintain a clean and organized work area, ensuring that all equipment is properly sanitized and stored.
• Keep up-to-date with the latest beauty trends and techniques.
• Recommend and sell retail products to guests to enhance their at-home beauty routine.
• Build and maintain relationships with guests to ensure their continued satisfaction and loyalty.
• Participate in training and development sessions to improve skills and knowledge.

Experience Required...

• Formal training and certification in beauty therapy.
• At least 2 years of experience in a similar role.
• Strong knowledge of beauty products and treatments.
• Excellent customer service skills.
• Ability to work independently and as part of a team.

Benefits...

• 2 paid 'Volunteer Days' per calendar year (to support charitable causes).
• Soho Friends Membership.
• Monthly movie screenings in the in-house cinema with current movies.
• Monthly workout opportunities (including inter-departmental).
• Weekly Yoga/Pilates classes.
• 50% discount on our Cowshed products.
• Discounts with external providers (corporate benefits).