Hashicorp Looking for Business Systems Administrator at Remote

About the Role:
This role will support the CRM applications (primarily focused on Salesforce) across Sales, Marketing, Customer Success, and Support. This is a perfect role for someone who is looking to start or is early in their Salesforce Admin career, and will offer a wide variety of opportunities to work with multiple Salesforce products.

In this role you will:

1. Day to day support and administration of our Salesforce instance.
2. Manage Salesforce users, profiles, roles, permission sets, and other user support requests.
3. Assist the Delivery team with entry-level development needs.
4. Data management including mass updates and data loads.
5. Manage all incoming partner community user support requests.
6. Assist with ticket grooming.

You may be a good fit for our team if you have:

1. Salesforce Administrator Certification (or actively working on it).
2. Understanding of the Salesforce platform is a must.
3. MS Excel, SQL, and business analytics skills preferred.
4. Exceptional ability to innovate upon existing processes in order to create greater efficiency.
5. Knowledge and/or proficiency with a variety of technology platforms and tools.
6. Detail-oriented and organizational skills.
7. Excellent professional verbal and written communication skills with the ability to communicate with personnel at all levels of an organization.
8. Business-oriented, having a good understanding of basic business principles and SaaS business operations.
9. Inquisitive, with a desire to learn and be a contributor to business solutions that achieve the company’s goal of customer satisfaction and operational excellence.
10. Ability to perform thorough and accurate testing.