Global Senior DesignOps Lead

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.

Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

The behind the scenes of Wolt is run by an awesome bunch of over 700+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 60 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

We are looking for a Senior Lead/Head of Design Ops to help scaling design consistently by leading our Central Teams: Design System, Design Ops and Motion Design.

Your Impact

Lead the charge:
Oversee the design system, motion design and ops team, empowering the team to thrive in a dynamic, creative environment.

Set the bar high:
Establish and uphold exceptional design standards, ensuring every product we build delivers a delightful user experience.

Grow and nurture:
Build a high-performing team by attracting and onboarding top talent, implementing efficient design management practices, and leveraging strategic frameworks.

Bridge the gap:
Foster seamless collaboration and project delivery within agile teams, guiding stakeholders through effective design rituals and reviews.

Empower your team:
Mentor and coach designers, supporting their career aspirations and pushing them to reach their full potential.

Navigate with purpose:
Translate user needs and business goals into innovative solutions that drive strategic success.

This role can be based in one of our tech hubs in Berlin, Helsinki or Stockholm.

Qualifications

Who You Are

• You've led design teams in companies known for innovative products, and seamless tech integrations.

• You excel at guiding and developing designers, helping them master research, design, ideation, and strategic thinking.

• You effortlessly connect with cross-functional stakeholders, motivating them to execute vision even in your absence.

• You've established and maintained operational processes that enable teams to scale efficiently

• You´ve created design programs for large design teams

• You´ve experience working with Design System

• You thrive in complex systems, balancing global needs with your product's specific goals.

Additional Information

Apply today and take the next step in your design leadership career!

The compensation will be a negotiable combination of monthly pay and equity. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.

If you want to check up on your application or have any further questions about the position, you can turn to Talent Acquisition Partner, Claudia Medri ([email protected]) at any given time.