Global Process Owner - Purchase to Pay (m / f / d)

Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in customer experience management, as a German-speaking Customer Support Specialist in Lisbon, Portugal.

As part of our team, you will help provide exceptional service to customers, ensuring their questions and concerns are addressed efficiently and professionally.

About the Role :

In this role, you will :

• Assist German-speaking customers with inquiries and issues through various communication channels
• Resolve customer complaints and provide solutions to ensure customer satisfaction
• Collaborate with team members to ensure excellent customer service standards
• Maintain accurate records of customer interactions

Requirements :

• Native German speaker
• B2 level of English for internal communication
• EU citizenship or valid work permit for Portugal
• Willingness to relocate to Lisbon as soon as possible

Benefits :

• Relocation support and accommodation assistance to ease your move to Lisbon
• Competitive salary with 2 extra payments per year
• Performance bonus to recognize your achievements
• Fixed bonus to enhance your earnings
• Meal allowance and transport bonus to cover daily expenses
• Health insurance to take care of your well-being
• Paid training to fully prepare you for the role

Take this opportunity to advance your career and experience life in a vibrant, growing city. Apply now!