Global CRM Solution Architect (m/f/d) (74750)

At Liebherr-IT Services GmbH, we value the development of individual and entrepreneurial needs and therefore live the flex office: We work in a hybrid model with flexible working hours - both on site and mobile.

Ready to actively shape the future global CRM system for the entire Liebherr Group from beginning to implementation? We are looking for you as "Global CRM Solution Architect" for this unique opportunity.

Creating passion: your responsibilities

• Definition of a clear vision for the CRM ecosystem in terms of technology and architecture
• Verification and preparation of requirements and development of development-related solution concepts with a focus on CRM
• Documentation of the system architecture for the global CRM system
• Technical guidance for product owners
• Close collaboration and coordination in a cross-functional team from business and IT
• Ensuring smooth integration of the CRM tool into the LH system landscape with regard to interfaces, as well as technology and security standards

Contributing your strengths: your qualifications

• Successfully completed studies in computer science, business informatics or a comparable degree program or comparable qualifications
• Several years of professional experience in a similar position
• Comprehensive technical expertise in the area of Business Solutions, in particular CRM, as well as in the design of architectures
• Knowledge and experience in the field of requirements engineering, ideally in an agile environment
• High customer and service orientation as well as enthusiasm for digitalization, new technologies and process design
• Very good knowledge of CRM and BI solutions
• Very good written and spoken German and English skills

Our commitment to you: your benefits

A challenging and interesting range of activities awaits you at Liebherr in an internationally successful Group. We offer you a secure job with the social contributions of a modern organisation and pay a performance-based salary.

Profit from these benefits:

• Attractive remuneration and social benefits
• Flexible and hybrid working
• Space for creative working
• Company pension scheme
• Crisis-proof workplace
• Individual development and training opportunities
• Employee benefits & discounts
• Bicycle leasing through salary conversion
• Healthy & regional catering in the company restaurant
• Company health management
• EGYM Wellpass

Have we awoken your interest? Then we look forward to receiving your online application.If you have any questions, please contact Ümit Arici.

One Passion. Many Opportunities.