Global Account Manager (m/w/d)

Type de contrat: Non Applicable | Permanent contract | Full-time

What You Can Expect

• Monitor, collect, and share information on global trends, market changes, customer potential and risks, and develop and implement action plans based on these insights
• Formulate and execute Key Account Plans (KAP) to promote business development with your accounts
• Oversee and manage business activities with your accounts (e.g. regarding pricing, contract negotiations, specifications, delivery conditions or service level agreements)
• Drive sales growth and identify opportunities for new business development
• Provide regular, detailed reports (regarding sales figures, tenders, disruptions)
• Independently handle customer complaints, involving internal departments as necessary
• Conduct independent negotiations, aligning with management on matters of significant importance
• Manage and coordinate product and innovation projects with partner customers and product management teams

• Several years of experience in a similar role, preferably in a B2B context (coffee industry experience with an understanding of the industry, market trends and competitive landscape is a big plus)
• Proven ability to build, maintain and nurture long-term relationships with key stakeholders, both internally and externally
• Exceptionally effective communication and negotiation skills with demonstrated success in surpassing sales targets and KPIs
• Highly self-motivated and proactive
• Leadership competencies (previous management experience in a plus)
• Fluent in English (any other languages, especially German and/or French, are a plus)

• Flexible working hours and models as well as mobile office options for a good work-life balance
• Personal development through development programs, training, or e-learning as well as professional mobility within the international Groupe SEB
• Generous employee discounts in the WMF online store and corporate benefits
• Excellent company restaurant with employee subsidy and a wide and varied range of food, kiosk, and food to go for your physical well-being
• Attractive salary package with Christmas and vacation bonuses and company pension scheme
• Health offers such as job bike leasing or advice for your health
• Which goes without saying for us: 30 days annual leave, a variety of employee events, free parking, and coffee & tea specialties