Global Account Manager - Life Sciences

Job Description

Global Account Manager Life Sciences – Hybrid

Nice to meet you!

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO). We have the No. 2 market share for AI. We can deploy in all major clouds. We’re on the forefront of Machine Learning. We’re Open.

At SAS, we’re not just selling software – we’re selling solutions to our customers’ toughest business problems. Here, you’ll think outside the box and rally your team to give customers an experience they won’t forget. We’ll empower you with the resources you need to close the deal – and reward you for your determination to help our customers.

About the job

We’re looking for a Global Strategic Account Manager to join our Sales organization based in Germany. By joining us in this role, you will take ownership of one of our strategic clients within the Life Sciences industry. You will be responsible for driving a multi-million revenue account and orchestrating an international team working on key topics around their R&D, Supply Chain, and Regulatory Authorities.

SAS has ongoing business with this account for 30 years but we see potential to significantly develop the client on several topics. You will play a key role in the renewal that we will have in the coming year, focusing on developing new business across the Life Sciences value chain and traveling to the USA from time to time.

We’re looking for a GAM who is customer-obsessed and ready to walk into a room backed by 40 years of analytics excellence and innovation. We need someone who is passionate about building authentic relationships with our customers, wants to solve our customers’ problems, and is ready to drive sales of our world-class software products, solutions, and services.

As a Global Account Manager Life Sciences, you will

• Develop and execute a multi-year rolling strategic account plan with the extended Account Team that meets or exceeds customer objectives and SAS Software, Cloud, and Services revenue goals.
• Establish and maintain a trusted-advisor, multi-level network within the customer, focusing on Executive and C-Level.
• Coach, engage, and continuously align the matrix sales team to deliver exceptional results, maximizing revenue and performance.
• Grow New Software and Cloud revenue through the demonstration of strategic value and transformational sales capabilities, as well as a deep understanding of the customer industry and SAS capabilities.
• Engage with Alliance Partners key to the account to maximize new revenue opportunities and elevate SAS's strategic position in the account.
• Manage high-risk escalation issues for the strategic customer at SAS and drive them to closure, balancing SAS and customer interests.
• Regularly align all post-sales lines of business behind the strategic account plan and build lines of communication to flag challenges and opportunities.
• Work closely with Consulting, monitoring the successful implementation of SAS software and with Customer Success, proactively supporting the usage of SAS and identifying new use cases.

Essential qualifications

• Experience in selling complex software solutions and services to both business owners and IT stakeholders.
• Experience in identifying and solving business challenges along the whole Life Sciences value chain.
• Previous experience in managing global accounts and drafting a multi-year account plan.
• Ability to orchestrate and motivate a matrix team to drive and secure revenue growth.
• Fluent in German and English.
• You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.

Benefits highlights

• You will receive a competitive salary package and benefits (car, insurance, pension plan, etc.).
• You will benefit from a hybrid workplace model, combining office and homeworking.
• You will enjoy working from one of our offices (Heidelberg, Frankfurt, Munich).

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.