German Speaking Junior Social Media Content Moderator - Lisbon

Are you a German speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities:

• Provide B2B support to small and medium-sized businesses via chat, email, and phone.
• Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain.
• Provide pre and post-sales support for all self-service products.
• Offer recommendations to common B2B problems or frequently asked questions.
• Maintain and ensure a high level of customer satisfaction.
• Identify trends and solve problems facing multiple SMB clients.
• Provide customer insights and feedback from our B2B clients to engineering.

Requirements:

• Native or proficient level of German (C2).
• Advanced level of English both verbal and written.
• Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills.
• Desire to learn and advance, be a curious investigator and problem solver.
• Experience with online advertising products and social media will be considered a plus.
• Must hold EU citizenship.
• Be a local candidate or willing to relocate to Lisbon, Portugal.

What We Offer:

• Competitive salary (1.300€ gross (house excluded) or 1000€ gross (house + expenses included).
• Extra productivity bonuses.
• First-class ongoing training and development.
• Multicultural and modern working environment.
• Sports.
• Relocation package covered.

And of course, if you are located outside Portugal or Lisbon, the relocation package is covered!