German speaking Customer Support Agent with relocation included

Are you a German speaker eager to embark on a new adventure abroad? Blu Selection is seeking a motivated and enthusiastic Customer Support Agent to join our vibrant team! We understand that exceptional customer service is essential for success, and as a Customer Support Agent, you will be the heart of our customers' journey, helping them navigate their inquiries with ease and confidence. We celebrate diversity and are dedicated to building a workplace that reflects different backgrounds and experiences, fostering a collaborative atmosphere. In addition to playing a pivotal role in ensuring our clients receive stellar support, we provide relocation assistance to make your transition to a new culture seamless and enjoyable. If you're excited about contributing to a dynamic, international environment, gaining professional skills, and advancing your career, Blu Selection is the place for you. Come join us where your impact matters!

Responsibilities

• Deliver exceptional customer support via phone, email, and chat in German
• Assist customers in resolving queries and issues efficiently
• Utilize various support tools to provide accurate solutions
• Create a friendly and positive experience for every customer interaction
• Document customer feedback and interactions for team improvement
• Work collaboratively with colleagues to enhance service quality
• Help onboard new team members, sharing your knowledge and expertise

Requirements

• Fluent in German and proficient in English
• Previous experience in customer service or support role preferred
• Excellent communication skills with a warm and approachable demeanor
• Ability to work both independently and in a team setting
• Basic computer proficiency and experience with customer support software
• Strong problem-solving abilities and adaptability
• Readiness to relocate and immerse in a new cultural experience

Benefits

• Development opportunities
• Permanent contract after six months
• Flight ticket and up to 4 weeks accommodation paid for
• Royal salary
• Two extra salaries per year