German Speaking Airline Customer Service Specialist - Athens (Remote in Greece)

Patrique Mercier Recruitment PT, a leading recruitment agency in Greece, specializes in connecting talented candidates with opportunities in their native languages across various sectors. We are excited to announce an opening for a German Speaking Airline Customer Service Specialist to join our team in Athens, with the flexibility to work remotely within Greece. This role is perfect for individuals who are dedicated to providing exceptional customer support in the airline industry while enjoying the convenience of remote work. In this capacity, you will assist German-speaking customers with their travel needs, ensuring a smooth and positive experience. If you're an effective communicator with a passion for customer service, we would love to hear from you!

Responsibilities

1. Deliver high-quality customer service to German-speaking airline passengers
2. Assist customers with inquiries, bookings, modifications, and cancellations
3. Resolve customer complaints efficiently and professionally
4. Provide important flight information, updates, and changes to customers
5. Document all customer interactions and maintain organized records
6. Work collaboratively with team members to enhance service quality
7. Stay informed on airline services, procedures, and industry developments

Requirements

1. Fluency in German is essential; proficiency in English is required
2. Experience in customer service, preferably in the airline or travel sector
3. Excellent communication and problem-solving skills
4. Ability to work efficiently in a remote environment and manage time effectively
5. Familiarity with airline booking systems and customer service software is an advantage
6. Willingness to work flexible hours, including evenings and weekends

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Monthly Salary
• 2 Extra Salaries Per Year
• Health Insurance
• Private Health Insurance
• Monthly Bonus
• And More....