German Customer Support Agents for Greece Office (or remote in Greece)

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German Customer Support Agents for Greece Office (or remote in Greece), Berlin

Client: SpaceTalents

Location:

Berlin, Germany

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

ee707f40c459

Job Views:

3

Posted:

23.03.2025

Expiry Date:

07.05.2025

Job Description:

Are you ready to take the leap and move to the beautiful, sunny Greece? Explore the great islands in your free time and boost your CV with a job for a big company that provides customer service.

Enjoy the weather, amazing food, beautiful beaches, and a low tax rate!

YOU NEED A EUROPEAN PASSPORT TO APPLY

We Offer:

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accommodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork

Your Daily Responsibilities:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of management and providing feedback

Qualifications:

You speak German fluently (C2) and you are fluent in English (B2).

Experience in customer support is a plus but not a must.

You have a basic understanding and level of computer handling skills, along with excellent multitasking skills.

You have a desire to learn and advance, and be a curious investigator and problem solver.

Strong communication skills with excellent phone conversation skills, attentive listening skills, and good interpersonal relationship building skills.