Fundraiser - Donor Infrastructure and Donor Retention (gn)

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Fundraiser - Donor Infrastructure and Donor Retention (gn), Berlin

Client:

krisenchat gGmbH

Location:

Berlin, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

17b4b6cd38ee

Job Views:

3

Posted:

18.02.2025

Expiry Date:

04.04.2025

Job Description:

Your mission

Start date: 01.04.2025
Deadline for applications: 02.03.2025
Hybrid - Berlin based with remote working.
Contract limited until 31.12.2026
40h/week (part-time of min. 32 h possible)

krisenchat is embarking on a project to diversify its income and build its unrestricted funding streams. Your role will be to work together with the Senior Fundraiser in developing krisenchat’s donor infrastructure and retention systems, alongside supporting the development of fundraising campaigns and increasing income from corporate, high value, mass market and individual supporters.

More specifically your working days will be as follows:

1. For building up the donor infrastructure you will:

• Work with a multidisciplinary team to lead the customization and integration of a CRM system to improve donor communications and retention
• Automate stages of the donor journey through a CRM system
• Analyze donor data trends and implement strategies to increase donor engagement

• Support the Senior Fundraiser in creating and running fundraising and marketing campaigns to stimulate new donations and increase krisenchat’s donor database and income

• Support the fundraising team in building relationships and increasing income through high value individual, corporate and mass market support

Your profile

Must-haves:

• Experience in an NGO or start-up environment
• Proficiency in written and spoken English as well as very good German skills
• Several years of relevant experience in fundraising or communications (ideally 5+ years)
• Skills and experience in donor solicitation, donor engagement, individual donor cultivation, corporate fundraising, CRM (customer relationship management) systems, CRM integration, project management, and fundraising campaign management
• Residence in Germany, preferably in Berlin

Nice-to-have:

• Degree in a related field (e.g., Marketing, NGO Management, Communications, Psychology)
• Experience with major donor cultivation
• Knowledge of grants management

Looking forward to receiving your application - CV (without photo) and brief motivation letter - through the link beneath.

Why us?

Purpose: Together, we have a positive and lasting impact on children and young people in need and are constantly expanding the support offered by krisenchat.

Top equipment: You decide whether you want to work with a Macbook or Thinkpad and can equip yourself as you wish thanks to our generous budget for remote work.

Workflex: Sun seeker? Enjoy up to 182 days EU and 30 days non-EU Workflex for maximum freedom and flexibility.

Vacation: Relax with 27 days of annual leave (+24.12. & 31.12.) and flexible educational leave.

Corporate benefits: Enjoy our exclusive offers through our special corporate benefits incl. "Sachbezug" until early 2026 (amongst others Urban Sports Club included).

New Work: We focus on innovation and agile working methods and create a dynamic environment that promotes your creativity and offers space for personal development.

Office: You are always welcome in our beautiful office in Berlin-Mitte.

About us

krisenchat is a nationwide, free support service for children and young adults in need. We offer children and young people professional psychosocial counselling - every day, 24 hours a day, via WhatsApp or text message. krisenchat has been available 24/7 since the beginning of May 2020 - since then, the many crisis counselors have been able to help in over 120,000 crisis situations. Since 1 March 2022, krisenchat Ukrainian has also been providing confidential crisis counseling in Ukrainian and Russian for people affected by war at any age - with over 23,000 consultations provided. In addition to crisis counseling, krisenchat reaches many millions of young people every year through psychoeducation via social media platforms.

We are an interdisciplinary and agile non-profit organization and work flexibly from our beautiful office in Berlin or from home. krisenchat values diversity. We encourage all interested people, from diverse national or ethnic origin, age, religion, disability, gender, gender identity or sexual orientation, to apply to us. We are looking forward to hearing from you! We want to focus exclusively on your qualifications and make the application process as objective as possible. We therefore expressly ask you to send us your CV without a photo. Thank you!