Front Office Manager (m/f/d)

Company Description

The 25hours Hotel The Royal Bavarian is located in the heart of Munich with perfect connections to public transportation. Our colleagues appreciate the cross-departmental cooperation characterized by relaxed interaction and flat hierarchies. At the monthly Royal Birthday Bash, onboarding of new employees or team outings, we celebrate in typical Bavarian and typically royal style.

From check-in to “See you again”: our 10-strong team at the 25hours Hotel The Royal Bavarian reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you as Front Office Manager (m/f/d).

COME AS YOU ARE & SHOW WHAT YOU CAN ...
... in a 4-day-workweek.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like ...

• You do the shift planning, lead the team and support your colleagues in their development in cooperation with the Assistant Front Office Manager.
• You ensure that duty scheduling is done on time, fairly and with consideration for business aspects.
• You ensure a smooth process when welcoming guests to the hotel and clean administrative processes within the team.
• You motivate your colleagues with an infectious smile when all guests arrive for check-in at the same time.
• You stay on top of things even when plans change spontaneously.
• You ensure smooth communication with our guests and other department heads.

Qualifications

Your personality counts more than your CV ...

• You have completed training in the hotel industry, gained initial management experience and leadership skills.
• You speak fluent English.
• Entrepreneurial thinking and commitment are a matter of course for you.
• Your strengths include organizational skills, flexibility, creativity and ability to work under pressure.
• You have amazing communication skills and are a true host.
• You like to work independently, are reliable and always optimistic.
• You can inspire your colleagues just as much as your guests. You also know your way around the city and always have a few tips on the scene at hand.
• You're a doer - and openly admit when you've done something wrong.
• You not only bring your skills, but also your character.

Additional Information

What´s in it for you ...

• Only work 4 days a week as a full-time team member without payment or holiday reduction.
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee.
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
• Benefit from great offers from our numerous cooperation partners.
• Reconcile your personal situation with work - we are open to part-time employees, mini-jobs and any other adjustments.
• Be part of our hilarious staff parties and much more ...